Sales Operations Manager

Sales Operations Manager

Brooklyn, NY

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.

The Opportunity at Altana

Our Revenue Operations team builds the data, systems, and processes that power Altana's commercial growth. We don't just support the sales team — we engineer how it scales. We're looking for a Sales Operations Analyst who brings analytical rigor, operational discipline, and a builder's instinct to the work of scaling a multi-vertical go-to-market organization. You'll support annual planning, build the reporting and data infrastructure leadership relies on, and help design the systems and automation that make our commercial operations more effective over time. This is a role with real breadth — from strategic planning support to keeping critical processes running accurately day to day. The right person moves comfortably between both, understands why the details matter to the bigger picture, and is always looking for ways to systematize what shouldn't be manual. You'll have exposure to senior leadership and genuine ownership from day one.

You Will

• Support annual planning across commercial, federal, and allied government verticals — quota design, territory allocation, headcount and capacity modeling, and ramp assumptions; build and maintain models that make each planning cycle faster and more rigorous
• Build and maintain operational infrastructure across Altana's distinct sales motions, accounting for differences in deal structure, buying cycle, and success metrics — pipeline tracking, data architecture, and process design tailored to each vertical
• Develop analytical frameworks and reporting that give leadership real visibility into rep productivity, ramp curves, quota attainment, win rates by segment, and the leading indicators that drive mid-year decisions
• Identify where manual processes create drag and design scalable, automated alternatives; experiment with AI agents and workflow automation tools to improve data accuracy and reduce operational overhead as Altana scales
• Keep the systems leadership relies on accurate and current — tracking sheets, process documentation, and handoff materials — and progressively convert recurring manual work into automated workflows

You Have

• 2–4 years in sales ops, revenue ops, biz ops, financial analysis, or a quantitative/technical adjacent role
• Experience supporting a planning process such as quota setting, capacity modeling, or territory design
• A quantitative mindset: comfortable with complex, messy datasets and able to communicate what they mean for the business
• Familiarity with Salesforce and strong Excel or Google Sheets skills
• Operational discipline: someone who takes accuracy seriously and follows through on the details
• Curiosity about AI and automation and how emerging tools apply to GTM problems
• Clear communication across both technical and executive audiences

Nice to Have

• Exposure to multi-vertical or multi-segment GTM environments — enterprise and government sales motions
• SQL or experience with data querying and analysis
• Experience with workflow automation tools (Salesforce Flow, Zapier, Make, or AI-native RevOps tools)
• BI tool experience
• Salesforce Admin certification or progress toward it

This role can be based in any of our US Altana hub locations, with hybrid work flexibility: Brooklyn, NY, Washington, DC, Boston, MA, or San Francisco, CA

US Salary Range and Benefits

$124,000 - $145,000 USD

The salary range, to the extent specified for this role, is a good faith statement of the minimum and maximum levels of the annual based salary for the position. The base salary offered to a successful candidate will depend on a wide range of compensation factors, including, but not limited to, work experience, education and/or training, critical skills, and/or business considerations. Competitive equity grants are included in the majority of full time offers; and are considered part of Altana's total compensation package. Altana also offers either a discretionary bonus or a variable compensation plan depending on the role. Additionally, Altana offers top-tier benefits for full-time employees, including:

• Flexible Time Off: Altana operates with a Flexible Time Off (FTO) policy that gives you agency over your own time off so you can maximize your work-life balance.
• Parental Leave: We offer industry leading Paid Parental Leave (PPL), providing 14 weeks of leave for non-birthing, adoptive, and foster parents and up to 26 weeks of leave for birthing parents, all paid at 100% of your base salary.
• Health Benefits: We have a full suite of medical, vision, and dental benefits with generous employer contributions, designed to give you flexibility and choice for your individual health situation. Our high deductible health plan is 100% employer paid for employees and supplemented with an employer contribution to your Health Savings Account (HSA). There is also a Flexible Spending Account (FSA) option.
• Supplemental Benefits: Altana provides life, short- and long-term disability, and AD&D insurance coverage, all at no cost to you, so you know that you and your loved ones are covered in case of an emergency.
• 401(k) Savings: Save for and invest in your future using our Fidelity 401(k) retirement savings program.
• Commuter Benefits: Save money on your commute by setting aside pre-tax funds for public transit or parking!
• Wellness: Because we value mental and emotional health, every Altana employee has access to a free premium subscription to Calm, the #1 app for meditation, sleep, and mindfulness.
• Pet Insurance: Pets are family too! Keep them healthy with Wishbone insurance and / or our Total Pet vet service and telehealth discount plan.
• Employee Assistance Program: Free access to confidential personal support.
• Dependent Care FSA: You will have access to a Dependent Care FSA, which allows you to set aside pre-tax funds for childcare expenses

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

Our Values

Our values are the core beliefs that shape who we are, what we stand for, and how we behave. They form the foundation of Altana's culture and integrity and guide how we hire, design, build, and connect with each other and our customers.

• Trust: Our customers and partners entrust us with missions of the highest importance. We honor that by keeping our word, meeting commitments, and ensuring every action we take reinforces confidence in us. We rely on each other to deliver, to speak openly, and to hold ourselves accountable.
• Resilience: In a world of uncertainty and complexity, our work must withstand challenges, evolve with conditions, and ensure reliability over time. Resilience is both how we operate and what we deliver. It's how we respond when things don't go to plan –– we adapt, we support each other, and we keep moving forward.
• Stewardship: We are stewards of every mission we touch. Because our work impacts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission.
• Courage: Courage is what unlocks the seemingly impossible for our customers. It's the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it's demonstrated by how we approach hard conversations and complex projects.

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We're proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition,