Leasing Consultant - Harbor Steps

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefitsFinancial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership Development Learn more about our Total Wellbeing program here.What You'll Be Doing: As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property. Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenitiesInviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residentsEnsuring resident satisfaction and loyalty through prompt communication and proactive issue resolutionEfficiently managing leasing documents, processing payments, and ensuring completion of move-in proceduresWork Schedule: Tuesday-Saturday: 9am-6pmWhat You'll Need To Thrive:High School diploma or equivalentStrong customer service/customer facing orientation: Retail Sales, HospitalityWell organized with ability to prioritize and multi-taskExcellent communication and interpersonal skillsProficiency in using property management software & Google SuiteValid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location. Knowledge of federal and state apartment housing lawsOffice team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job Salary: $22.49 - $27.48 per hour Employees are eligible for overtime pay and performance incentives.Bonus Qualifications:Experience in leasing or property management, College degree or coursework