Market Researcher

Who We Are

McMaster-Carr is an innovative e-commerce company helping customers build anything because we offer everything. We've thrived for over 120 years thanks to our relentless focus on the customer experience, adaptability, and world-class operations. Our curious, exceptional people are always at the center of our evolution, turning new challenges and disruptive technologies into opportunities to learn new skills and get important work done that makes our customers' lives better.

What You'll Do

We are looking for curious, self-starters to support the identification, onboarding, and ongoing support of a diverse customer base. In this role, you will identify potential customers and support initial outreach efforts.

Make an impact and grow your professional skillset through experiences like:

• Reading and evaluating industry information from different news sources, market reports, and industry publications to understand a diverse customer base spanning many industries.
• Assessing leads generated from a range of internal and external resources to help identify new customers.
• Introducing new customers to McMaster-Carr by sharing information about our products and services via email, phone, or in-person visits.
• Building long-lasting relationships by anticipating needs and responding to each customer's unique preferences.

Join our company at a pivotal moment as we embark on a new venture. This is your chance to make a significant impact, supported and guided by our experienced leadership team, as we innovate and grow together.

Cash Compensation

Total cash compensation ranges from $103,000 - $118,000 annually, which includes annual cash profit sharing based on company profitability.

Be Rewarded

We are committed to comprehensive benefits to support employees and their dependents, such as:

• 100% tuition reimbursement
• Medical, dental, pharmacy, and vision plans with no monthly premiums
• Industry leading company-funded retirement accounts
• Employee resource groups
• Inclusive, all-gender benefits
• First-time home buyer assistance
• Paid parental leave for all new parents
• Adoption and surrogacy assistance
• Paid time off for vacation and personal time

Who You Are

A bachelor's degree is required for this role.

We are seeking bright, curious, and ambitious individuals eager to make an impact. Ideal candidates will have:

• Evaluative Research Skills: Assess existing publications and research to become subject matter experts on the industries, customers, and economics of specific regions in the western United States.
• Analytical Insight: Evaluate the scope and scale of industrial activity at businesses and use good judgment to identify marketing prospects.
• Resourceful Problem-Solving: Learn new technology, be resourceful, and work efficiently to solve problems.
• Effective Communication and Relationship Management: Nurture relationships with various customer types through compelling email messages, engaging phone calls, and occasional customer visits.
• Detail-Oriented Writing: Write detailed summaries of each region prospected and maintain accurate and comprehensive documentation of findings and customer interactions.
• Collaboration: Share insights and collaborate to achieve successful outcomes.

#BI-DNI

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, or any other legally protected group.

This position is not eligible for work authorization sponsorship by McMaster-Carr.

Data We Collect

We may collect professional, education and employment-related data, and any assessments made throughout the recruiting process, to evaluate candidacy for employment. To communicate with job applicants, we may collect applicant names, contact information, and other personal identifiers, including those outlined in the California customer records statute. Through voluntary disclosure, we may also collect protected classifications under federal or California law (e.g., race, gender, etc.). For additional details about the personal information we collect and its uses, please click here.