Assistant Restaurant Manager

Assistant General Manager Reports to: Restaurant General Manager. The Assistant General Manager oversees all restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. He or she supports the Management Team in staff and financial performance management, implements policies, ensures safety standards, and fosters a positive work environment. As the GM’s right hand, the AGM assists in decision‑making, training, and maintaining overall restaurant efficiency and profitability, executing limited GM duties as needed. Essential Functions Demonstrates self‑awareness, motivates self and others, and proactively seeks feedback. Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations. Ensures adherence to brand standards for service, food quality, and safety. Creates a supportive environment for team members and resolves concerns promptly. Treats employees with respect, recognition, and manages sales and labor tracking effectively. Maintains cleanliness, maintenance, and service standards to uphold brand image. Plans and executes shift operations efficiently, following company guidelines for cost control. Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles. Applies financial understanding to improve business decisions and ensure cash handling procedures are followed. Ensures compliance with labor laws. Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties. Identifies trends and implements action plans for improvement, focusing on long‑term sales growth. Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members. Supports the success of the business hands‑on as needed, whether by preparing food, serving guests, cleaning the store, or other duties. Other duties as assigned. What Will Make You Successful Must be at least 18 years of age. High school diploma or equivalent; restaurant management experience preferred. English communication required; Spanish comprehension helpful. Fundamental skills include reading, writing, math, and computer/POS usage. Previous fast‑food management experience required. Knowledge of food and beverage performance metrics, product specifications, and management systems. Technically proficient in all aspects of food preparation, production, and delivery; detailed knowledge of key food handling and food safety procedures. Strong leadership skills, leading by example and remaining calm and professional in challenging situations. Ability to handle confidential information with discretion. Willingness to learn all areas of restaurant operations and work multiple stations. Positive attitude and genuine desire to make others happy and serve one another. Respectful and caring toward others. Strong communication skills in Spanish and/or English. Self‑motivated and action‑oriented. Embraces learning and continuous improvement. Willingness to admit mistakes, take accountability, and fix issues. Prompt and regular attendance on assigned shifts; dependable and reliable. Reliable transportation to work and company events or meetings. Availability and willingness to work a variety of days, times, weekends, evenings, and holidays. Physical requirements (lift, move, carry, stack cartons up to 50 pounds; stand for long periods; squat or stoop; reach overhead; frequent bending, wiping, sweeping, and mopping; exposure to fluctuating temperatures; hazards such as slips, trips, burns, cuts, abrasions, and falls). Reasonable accommodations may be made for individuals with disabilities. What You Can Expect from Us Competitive salary and bonus program. 401(k) with company match. Paid time off. Ongoing career and leadership development. Scholarship opportunities. People‑first culture. Authentic, values‑based leadership. Benefits Medical insurance. Dental insurance. Vision insurance. Life insurance. Health insurance. Paid time off. Bonus pay. Competitive salary and bonus program. 401(k) with company match. Ongoing career and leadership development. Scholarship opportunities. People‑first culture. Authentic, values‑based leadership. About the Company Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values‑based leadership. Putting people first is at the core of our company culture. Come be a part of our all‑star team! Location: 400 N Broadway, Pennsville Township, NJ 08070, USA. #J-18808-Ljbffr Rackson Restaurants