Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2016 and currently have six team members. Before becoming an agent, I worked in the banking world as a personal banker and in the back office at Wells Fargo, which gave me a strong foundation in customer service and financial services.

I’m a proud graduate of Florida A&M University (HBCU) and a passionate traveler who has visited over 70 countries. I’m also a big fan of the Eagles and all things Philly sports.

Our agency is very active in the local community. We participate in school and community events and host several gatherings each year. We offer opportunities for growth with room for promotions, along with 401k, health benefits, and a strong focus on work-life balance.

Our office culture is close-knit, family-oriented, and laid back with a casual, relaxed atmosphere. We’re looking for a self-starter who holds themselves to a high standard, is proactive, and brings a positive energy to the team.

ROLE DESCRIPTION:
Ty Gittens - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.