Account Manager, Commercial Landscape Services

Overview Position: Account Manager Location: Sarasota FL Compensation: $75-80k base target salary plus Commissions on new business and enhancement sales Benefits: Healthcare Insurance (medical, dental, life paid 75% for employee), PTO, Cell Phone, 401k, Take home Vehicle. Company Overview Our Client is an established commercial landscaping company, dedicated to providing high-quality landscaping services to businesses in their local market. They specialize in maintaining beautiful outdoor spaces that enhance the aesthetic appeal of commercial properties and improve the overall environment. Position: Position Overview The Account Manager is an experienced professional self directing the activities to achieve service goals of their clients. The Account Manager is the primary point of contact for an assigned book of business responsible for overall site quality, achieving sales goals and achieving renewal goals. Essential Responsibilities Establish and maintain a client relationship. Be the primary point of contact for customer calls, complaints, and other service needs. Manage site quality through site walk-throughs and analysis with the client. Direct 3-5 Crews through the use of a Production Manager. Maintain and communicate site issues list and monitor the resolution. Establish, communicate, and maintain site budgets outlining annual client spending for contract, enhancement, and Irrigation work. Be proactive to identify and to sell potential up sale opportunities to enhance or resolve problems on client sites. This includes but is not limited to issues of color, drainage, irrigation, tree removal, mulch, landscape redesign, etc., in order to enhance the property value for the client. Work with Production Manager to communicate schedules for the delivery of work orders. Work with operations as required to properly manage enhancement work. Conduct ongoing customer review meetings to ensure customer satisfaction. Initiate and conclude renewals for grounds maintenance contracts. Responsible for reviewing customer accounts for proper billing and invoicing. Responsible for working with administrative department to resolve any billing issues. Perform all required administrative paperwork timely, accurately, and legibly. Maintain a professional appearance by wearing proper uniform. Knowledge, Experience, and Other Requirements This position prefers a two-year or four-year degree in landscape horticulture, or a related field, A minimum of two - four years of experience as an account manager or manager in landscape maintenance. Demonstrated background in sales and service management with a strong emphasis on communication, sales, and relationship skills. Knowledge of standard landscape horticultural practices is required along with a basic understanding of hardscape and irrigation concepts. Candidate must have a working knowledge of Microsoft Office specifically Word and Excel. Basic Spanish language skills is preferred. Candidate must have excellent organizational skills and a keenattention to detail. Be able to pass an initial drug test, MVR and Criminal background If you feel you are qualified for this position, please respond to the job posting with a copy of your resume and we will reach out to you to provide you with more details. #J-18808-Ljbffr