General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
75,000.00-78,000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
75,000.00-78,000
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in San Martin, CA vacancy
- ...Effectively trains and coaches employees to show courtesy and handling of complaints. Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies. Develops and...SuggestedLocal areaShift work
Burger King
Gilroy, CA5 days ago - ...GENERAL MANAGER - Urban Air Adventure Park (Gilroy, CA) JOB SUMMARY Urban Air is seeking a General Manager to lead a new park in Gilroy. This role will drive results, build a strong team, and create a fun, high-energy culture for guests and staff. You will...SuggestedWork at officeLocal areaFlexible hours
Urban Air Adventure Parks
Gilroy, CA1 day ago - ...person and phone orders Make pizzas Follow food safety standards Good Customer service skills Pass background test Manage Shifts and Team' Qualifications Food Service Management Experience Additional Information All your information will...SuggestedShift work
Domino's Pizza LLC
Gilroy, CA5 days ago - ...General Manager Gilroy Gilroy, California, 3 Amigos Pizza, Inc. Job Description Create purchase orders from supply chain Write crew schedule Hire/train employees Daily food quality checks Take in person and phone orders Make pizzas Follow food...SuggestedShift work
Domino's Pizza
Gilroy, CA2 days ago - ...restaurant experience for our guests. This job posting contains some general information about what it is like to work in our restaurant but... ...list all of the essential functions of the job. The General Manager is ultimately responsible and accountable for all restaurant...SuggestedWork experience placementLocal areaAll shiftsFlexible hours
Carl's Jr.
Gilroy, CA1 day ago $16.9 - $26.3 per hour
...Jared Assistant General Manager Title: Jared Assistant General Manager Reports To: General Manager Reporting to this Position: All store personnel in the General Manager's absence Minimum Requirements: Completion of Information Security Privacy Awareness...Work at officeImmediate startShift work- JOB SUMMARY The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives...Night shiftWeekend workAfternoon shift
- Prime Storage Group in Gilroy, CA, seeks a General Manager to lead daily operations of self-storage facilities. Responsibilities include managing customer interactions, maintaining high occupancy through effective sales strategies, and performing routine maintenance duties...
- Purpose The General Manager is responsible for the leadership, management, and vision necessary to ensure that the facility has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and...Temporary workFor contractorsLocal areaRemote workFlexible hours
$21 - $25 per hour
...real estate asset classes. With $6.7billion in assets under management , Prime Group is among the largest private owners and operators... ...Performance Score League Tables . Position Overview Join us as a General Manager at Prime Storage Group, where you'll lead the daily...Temporary workWork experience placementWork at officeLocal area- 7498 Gilroy - Carl’s Jr is seeking a General Manager in Gilroy, California, responsible for overseeing all restaurant activities. The ideal candidate will ensure a positive guest experience, train and manage staff, and execute business plans while maintaining financial...
- ...GENERAL SUMMARY & SCOPE The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations...
Ulta Beauty
Morgan Hill, CA5 days ago $18.4 - $18.9 per hour
...continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store... ...operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing...Work at officeLocal areaImmediate startShift workWeekend workAfternoon shiftRoss Stores, Inc.
Morgan Hill, CA5 days ago$70.3k - $85k
...Summary The Branch Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the branch. The Branch Manager reviews all aspects of branch operations, interprets corporate goals, prepares and executes annual budgets,...Temporary workFor contractorsWork at officeFlexible hoursRexel France
Morgan Hill, CA5 days ago- Walmart is looking for a Manager for Operations Improvement in Gilroy, CA. This role involves leading multiple projects, managing budgets, and overseeing teams to deliver effective operations while maintaining Walmart’s standards. The ideal candidate will have a Bachelor...
- A regional automotive dealership group is seeking an HR Manager to advocate for employees across five locations. This role involves compliance with California labor laws, overseeing payroll processes, and developing retention strategies. The ideal candidate has 5+ years...Shift work
$20 - $30 per hour
...you passionate about fitness and helping others achieve their health goals? We are seeking a dynamic and motivated personal training manager to join our team. Responsibilities include managing a team of personal trainers, creating personalized training programs for...Hourly payValley Fitness CA
Gilroy, CA1 day ago$83.66k - $104.56k
...rewarding work Vi at Palo Alto is located at 620 Sand Hill Road, Palo Alto CA 94304 Responsibilities: Security and Safety Manager An opportunity exists on our highly accomplished resident services team to manage the security personnel. The selected...Vi Living
Morgan Hill, CA3 days ago- ...Job Description Job Description GENERAL MANAGER Under the direction of the District Manager, the General Manager oversees the daily operations of a convenience store /gas station. Responsible for all employment and personnel, merchandising, inventory control, financial...Temporary workLocal areaWeekend workAfternoon shiftEarly shift
$91.94k - $137.9k
Join us at our San Jose, Eggo plant, as a Maintenance Supervisor! In this role you’ll collaborate with skilled tradesmen and other leaders across the plant in identifying and delivering maintenance programs and processes essential to our plant operations. You will oversee...Permanent employmentTemporary workPart timeWork experience placementWork at officeLocal areaVisa sponsorshipWork visaKellanova
Morgan Hill, CA5 days ago$33 - $35 per hour
...screening, and making recommendations for any potential service, housekeeping/custodial, or grounds personnel in conjunction with the manager Assist in the subsequent training of all service, housekeeping/custodial, or grounds personnel Clean and maintain work areas, tools...Hourly payFull timeTemporary workPart timeApartment Management Consultants
Morgan Hill, CA5 days ago- ...Job Description Your Role at Raising Cane’s: The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day... ...the restaurant Manages cash handling and ensures accountability General to the role: Enforces Raising Cane’s policies and standards Executes...Work at officeFlexible hoursShift workAfternoon shift
Jobr
Morgan Hill, CA4 days ago $117k - $234k
...workforce across local retail stores and is actively recruiting a Manager for Operations Improvement. The role involves overseeing... ...within 90 days of hire. Preferred Qualifications Experience in general maintenance, supervising associates, and working on cross‑functional...Full timeTemporary workPart timeLocal area$19.28 - $28.89 per hour
...locations with guidance from DOCs and TIAs Troubleshoot basic hardware issues and document incidents and resolutions within the case management system Deliver supplies and materials to and from office locations in a timely and organized manner Maintain accurate inventory...Minimum wageTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hoursH&R Block
Morgan Hill, CA1 day ago$28 - $30 per hour
...We are currently seeking an Assistant Manager! The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community. Responsibilities Oversee file management and run assigned reports...Hourly payFull timeTemporary workPart timeLocal areaLive AMC
Morgan Hill, CA1 day ago$30 - $33 per hour
...Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal... ...and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees...Hourly payFull timeTemporary workLocal areaFlexible hoursHunter Super Techs - TurnPoint
Gilroy, CA1 day ago$20 - $25 per hour
...Fitness, we're more than just a gym; we're a vibrant community dedicated to empowering you on your fitness journey. As our Assistant Manager, you'll be at the heart of our mission, ensuring that our clean and friendly environment inspires and motivates every member. You'...Hourly payFlexible hoursValley Fitness CA
Gilroy, CA1 day ago- ...you have a passion for movies, we are now casting for ASSISTANT MANAGER! Benefits FREE MOVIES for you and your family and friends in... ...Advancement! Discounted concessions! Role of Assistant Manager Assist General Manager and/or House Manager with the coordination of...Contract workPart timeWork experience placementLocal areaFlexible hoursAfternoon shift
CINELUX
Gilroy, CA3 days ago $103.69k - $138.25k
...days including nights, weekends and holiday periods to meet business needs. Under occasional supervision, plans, schedules and manages the electrical maintenance of Park rides. Coordinates projects with other park departments, contractors and ride manufacturers as...Full timePart timeFor contractorsImmediate startShift workNight shiftCalifornia's Great America
Morgan Hill, CA4 days ago- Area Supervisor Primary Location: California-Santa Clara-Gilroy-Gilroy Crossings CA Work Locations: Gilroy Crossings CA 6735 Camino Arroyo Gilroy 95020 Job: Area Supervisor Schedule: Regular Standard Job Type: Full-time Ross StoresFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
