Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Assistant Guest Services Manager

$26.5 - $27 per hour

BENCHMARK

Assistant Guest Services Manager – Chatham Bars Inn Position at Chatham Bars Inn, a Forbes Five‑Star resort located on the shores of Chatham, Massachusetts. Responsibilities Ensure that Forbes Preferred Hotels and AAA, and CBI’s policies and procedures are properly understood and followed among the staff. Ensure proper training for the Bell and Valet staff by coaching and monitoring progress. Handle guest complaints and comments relating to the department tactfully. Ensure that the CBI Service Standards are continuously refreshed, maintained and used effectively. Cooperate and coordinate teamwork with other departments. Create and maintain scheduling for proper staff coverage and ensure that employees are coded correctly in ADP. Assist Guest Services Manager with all paperwork related to the Bell/Valet department. Monitor and track guest arrivals and departures and organize storage and amenities for guests and groups. Ensure the use of the guest’s names by the Bell and Valet staff by using training techniques. Work alongside the staff to ensure quality service for guests. Maintain daily cleanliness of hotel transportation and guest vehicles and order supplies as needed. Perform any other reasonable duties as required by the Guest Services Manager. Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards among staff. Qualifications Minimum of 1 year supervisory experience. Previous front desk or guest services experience preferred. Superior customer service skills. Demonstrated leadership skills. Ability to multi‑task. Strong attention to detail and organization. Excellent computer skills. Ability to work closely and cohesively with other department managers to ensure optimum guest satisfaction. Able to stand, walk, and move quickly as needed for an entire shift. Must be able to lift up to 50 lbs of luggage. Flexible with schedules. Compensation $26.50 - $27.00 per hour. Equal‑Opportunity Employer Pyramid Global Hospitality is an equal opportunity employer. #J-18808-Ljbffr

Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Assistant Guest Services Manager in Chatham, MA vacancy
  • $8.75 per hour

     ...Massachusetts is seeking dedicated dining room staff to assist servers and maintain high service standards. Responsibilities include setting and...  ...refreshing water, and clearing tables to ensure an exceptional guest experience. The ideal candidates should possess... 
    Suggested

    Chatham Bars Inn

    Chatham, MA
    10 hours ago
  • $26.5 - $27 per hour

     ...BENCHMARK is seeking an Assistant Guest Services Manager for Chatham Bars Inn, a Forbes Five-Star resort in Chatham, Massachusetts. The role focuses on overseeing guest services, training staff, and ensuring high service standards are maintained. The ideal candidate will... 
    Suggested
    Hourly pay

    BENCHMARK

    Chatham, MA
    10 hours ago
  • $75k - $85k

     ...in Harwich, MA, is seeking a Reservations Manager to oversee all aspects of the...  ...process. This role requires a commitment to guest satisfaction and a strong understanding of...  ...will lead a team to provide exceptional service while managing inventory and bookings effectively... 
    Suggested

    Wequassett-Resort-and-Golf-Clu

    Harwich, MA
    10 hours ago
  •  ...time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams... 
    Suggested
    Full time
    Contract work
    For contractors
    Local area
    Flexible hours

    Sherwin-Williams

    Harwich, MA
    3 days ago
  • $60k - $85k

     ..., Inc. in Orleans, Massachusetts is looking for an experienced Automotive Service Advisor to join our team. This role involves greeting customers, providing service recommendations, and managing repair orders efficiently while ensuring customer satisfaction. The ideal... 
    Suggested

    Group 1 Auto

    Orleans, MA
    4 days ago
  • $60k - $85k

     ...automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry...  ...aggravate problems. Personally turn over to the service manager or other designated management representative, customers with complaints... 
    Price work

    Group 1 Auto

    Orleans, MA
    4 days ago
  • $17.17 - $20.61 per hour

     ...Guest Service Associate Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the...  ...in-stock conditions at all times. Communicate with store management regarding guest requests and vendor-related concerns. Check... 
    Seasonal work
    Local area
    Flexible hours
    Night shift

    Global Partners

    Yarmouth Port, MA
    23 hours ago
  • $23.73 per hour

     ...ERT changes. Leak Survey and Leak Surveillance (including leak classification). Field collections. Wires down standby. Assist on two-person assignments as needed. This position is a covered classification under D.O.T. Anti-Drug-Alcohol program regulations... 
    Hourly pay
    Local area

    National Grid USA

    South Yarmouth, MA
    5 days ago
  • $16 - $17 per hour

     ...Description Reports to: Head Golf Professional, Assistant Golf Professional(s), Player Services Manager, or Caddie Master Employment Status: Seasonal;...  ...Requirements - Provide an exceptional member and guest experience by guaranteeing the highest level of customer... 
    Part time
    Seasonal work

    Eastward Ho Country Club Inc

    Chatham, MA
    more than 2 months ago
  •  ...Job Description: We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch...  ...sure they are performing all the job duties implemented by management. • Coaching employees by giving them constructive feedback... 
    Local area
    Flexible hours
    Shift work
    Night shift

    Global

    Orleans, MA
    more than 2 months ago
  • $69k

     ...paths for advancement into leadership and management. You will work remotely, serving clients...  ...-building skills Sales or customer service experience is helpful but not required...  ...clients Present benefit programs and assist clients with enrollment Build and maintain... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    West Chatham, MA
    more than 2 months ago
  •  ...About the Opportunity We are a well-established, family-owned service organization with over 40 years of experience delivering high-...  ...Prioritize and route service requests appropriately Assist with scheduling and coordinating service appointments Operations... 
    Weekly pay
    Full time

    MP: Wired for HR

    Orleans, MA
    3 days ago
  • $16 - $18 per hour

     ...fair, friendly, and efficient checkout service. Customer Experience Engages customers...  ...patients by greeting them and offering assistance with products and services. Resolves...  ...merchandise as required or as directed by store manager or communicated by the shift leader.... 
    Hourly pay
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    South Yarmouth, MA
    more than 2 months ago
  • $17 - $19 per hour

     ...courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the...  ...merchandise as required or as directed by store manager or communicated by the shift leader. Performs... 
    Hourly pay
    Work experience placement
    Seasonal work
    Local area
    Immediate start
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Orleans, MA
    16 days ago
  • $21 - $23 per hour

     ...Description Job Description Who are you: Are you an individual who loves to problem solve, has great listening skills and is customer service focused? Are you accustomed to a fast-paced environment all while remaining positive and upbeat? Do you display professionalism and... 
    Hourly pay
    Weekly pay
    Monday to Friday
    2 days per week

    MP RPO

    Orleans, MA
    10 days ago
  •  ...ll Do Answer incoming phone calls and assist clients professionally and courteously...  ...day office operations Support client service initiatives and help ensure an exceptional...  ...and as part of a team Excellent time management and organizational abilities A... 
    Work at office

    Robert Half

    Yarmouth Port, MA
    13 days ago
  • $35k - $55k

     ...Yarmouth, MA is looking to hire a full- or part-time Customer Service Rep (CSR) to help our customers get the HVAC, plumbing,...  ...(CSR) As a Customer Service Rep (CSR), you provide friendly assistance to our clients, determine their needs, and resolve their concerns... 
    Full time
    Temporary work
    Part time
    Work at office
    Flexible hours
    Shift work

    E. F. Winslow Plumbing & Heating Co. Inc.

    South Yarmouth, MA
    25 days ago
  •  ...Even if you just need a second job for some extra cash Domino's Pizza is the perfect place for you. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional... 
    Extra income
    Second job

    Domino's Franchise

    West Harwich, MA
    9 days ago
  • $22 - $25 per hour

     ...Description Job Description Customer Service & Sales Support Associate – Sign &...  ...customers.   Responsibilities: Greet and assist customers in person, by phone, and via...  ...Assist with scheduling and workflow management Support production staff with various... 
    Hourly pay

    Signarama

    South Yarmouth, MA
    5 days ago
  • Job Description Job Description Customer Experience & Digital Communications Specialist Full-Time | Competitive Pay + Benefits
    Full time

    MP RPO

    Orleans, MA
    10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Assistant Guest Services Manager. Be the first to apply!