Delivery Manager

What You'll Be Doing Leading the Delivery Team: * Oversee daily delivery operations and ensure smooth functioning. * Plan deliveries and ensure accurate, safe loading. * Conduct plant/vehicle checks and manage outbound deliveries. * The contracted hours for this role are 37.5. Driving Commercial Success: * Implement the store's sales plan and make sound commercial decisions. * Maximize delivery service profitability and promote monthly offers. * Handle customer inquiries and upsell Selco services. Empowering and Developing the Team: * Set direction and assign tasks, monitoring results. * Conduct training, briefings, and inductions for direct reports and drivers. * Foster a high-support, high-challenge environment and empower colleagues. Operational Leadership & On-Duty Responsibility: * Act as the senior leader, managing store operations and resolving issues. * Ensure clear communication and handovers between shifts. * Serve as a key holder, responsible for opening/closing and security. Service & Store Culture: * Inspire and lead by example, setting the standard for customer service. * Promote teamwork and recognize colleagues who embody core values. * Ensure safe, ethical, and compliant store operations. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras * Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. * Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. * Paid Volunteer Leave - Take time off to give back to a cause close to your heart. * Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. * Free Breakfast - Start your day right with access to our in-store and office pantries. * Apprenticeships & Career Development - Learn, grow, and take your career to the next level. * Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits * Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. * EarlyPay - Access your earned wages before payday when you need them. * Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. * ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. * Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing * Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. * Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. * Life Assurance - Protection for your loved ones should the unexpected happen. * Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. * Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.