Global Logistics Director at Ouster San Francisco, CA

Global Logistics Director – Ouster, San Francisco, CA At Ouster, we build sensors and tools for engineers, roboticists, and researchers so they can make the world safer and more efficient. We’ve transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip‑scale laser array and one CMOS sensor. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones, and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help! The candidate will primarily serve as a resident expert responsible for developing, implementing, and maintaining import/export compliance policies, procedures, and related systems with the objective to improve Ouster’s import/export operations efficiency and compliance. The Global Logistics & Trade Compliance Director will play a critical role in mitigating risks and costs associated with Ouster’s global import/export operations. The candidate will work with related Ouster business functions and stakeholders, across multiple jurisdictions, to drive and deliver exceptional service and compliance, ensuring uninterrupted customs and supply‑chain operations. Responsibilities Partner closely with Supply Chain team members to troubleshoot, unblock, and improve logistics operations. Work cross‑functionally with supply chain, finance, and operations to explain and enhance logistics operations, systems, and data. Manage day‑to‑day Ouster’s Import/Export Compliance Operations independently. Evaluate import/export compliance requirements such as HTS, PGAs, and ADD/CVDs on products and components. Maintain Ouster’s Customs record‑keeping program as required by CBP. Manage Ouster’s Customs Broker as needed. Administer Import Licenses, Article 23 for Netherlands and others as needed and defined. Provide customs valuation expertise and support for related programs such as customs reconciliation. Work with internal stakeholders, including engineering, to obtain information required for accurate product classifications, maintaining organized supporting records. Develop classification decision rationale for various product types to improve classification efficiency while maintaining accuracy. Assess consistency of existing classifications across Ouster commodities. Identify and record applicable PGA requirements based on product classifications. Train team members and new hires on import compliance matters. Develop, implement, and maintain corporate policies and procedures, including Ouster’s Customs Compliance Manual. Audit and review customs duty payments and manage customs drawback/reclamation processes as needed. Oversee global logistics operations; directly manage the 3PL that services North American, EMEA, and APAC markets. Source, negotiate, and engage with domestic and international shipping carriers, both prospective and existing. Design, implement, and manage detailed onboarding plans for new and existing fulfillment partners/3PL. Develop and implement new processes for transportation efficiencies. Educate and train others to ensure an operational understanding of the laws, regulations, policies, and procedures governing their area of responsibility. Work with Sales, Finance, and Supply Chain to develop the global distribution roadmap and plan freight transitions for current and new business. Help build metrics and KPIs to drive carrier cost savings and service improvements. Develop, write, and publish logistics and freight management processes and procedures for consistent practices across the supply chain and organization. Ensure supply‑chain and logistics teams have the tools and information to perform their jobs consistently with departmental standards. Responsible for all fulfillment operations and meeting revenue targets. Responsible for customer on‑time delivery and meeting KPI targets. Requirements 10+ years of global logistics and import compliance experience, preferably in automotive and/or electronics. BA/BS degree or relevant experience and/or evidence of exceptional ability. Strong experience in import classification and in‑depth knowledge of the U.S. Harmonized Tariff Schedule; preferred experience across multiple jurisdictions. Strong understanding of global customs regulations. Ability to drive complex, cross‑functional projects, including scope setting, consensus building, execution, and presentation of results. Detail‑oriented and highly organized. Patient, thoughtful, able to perform under pressure and manage multiple priorities. Experience applying classification, country‑of‑origin, and trade preference knowledge/decisions to support import/export operations. Excellent written, verbal, and presentation skills. Self‑driven initiative to broaden knowledge of supply chain. Experience with Excel and MS Office applications. Familiarity with maintaining trade master data in NetSuite (ERP) systems and related databases. Experience interacting with global customs and other government agencies. Extensive knowledge of supply‑chain logistics operations and a proven record of process improvement, including modeling techniques in a growing organization. Understanding of transportation methods, freight options, and network opportunities. Experience managing and working with global 3PL. The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($150,000–$175,000) We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role. Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnicity or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr null