Program Supervisor

About the Organization Concern Housing is a non-profit agency committed to helping individuals and families live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talent and strengths. Position: Program Supervisor, SP-SRO Full-Time/Part-Time: Full-Time Location: Jerome Ave., Bronx (St. James Terrace) Salary: $68,000 Days/Hours: Sunday - Thursday; 8am - 4pm Description: Concern Housing is seeking a Program Supervisor responsible for the overall supervision and management of the program site to promote supportive tenant growth, safety, and the effective delivery of support services. Responsibilities Include but are not limited to: Assist with supervision and coordination of all direct care services, including staff scheduling, supervision, and crisis intervention (including 24/7 cell phone coverage). Oversee intake procedures, including screening applicants and monthly outcome reporting to HRA and DHS. Maintain program occupancy rates (>95%). Ensure compliance with LIHTC regulations, including eligibility determination, annual certifications, and other reporting requirements. Monitor supportive tenants’ charts for timely paperwork submission, review progress notes, service plans, reviews, assessments, and other documentation. Coordinate with Property Management regarding site maintenance and safety issues, and with the accounting department to monitor rental payments/arreas, assisting tenants with entitlements. Provide staff training and development, evaluate staff performance, and promote professional growth. Conduct needs assessments for program development, evaluation, and quality assurance. Monitor health outcomes of tenants. Collaborate with hospitals and healthcare providers, participate in community outreach, and coordinate Resident Advisory Council meetings. Perform other tasks as assigned by the Senior Program Director. Stay current with all agency compliance documents and trainings. Salary: $68,000 Position Requirements: Master’s Degree in Psychology, Social Work, or related mental health field with at least 3 years of experience in a similar setting or working with individuals with mental illnesses. Strong leadership, supervisory, communication skills, and sound judgment are essential. Concern Housing offers a comprehensive benefits package including medical insurance (80% paid by the agency), dental and vision insurance, flexible spending accounts, retirement plans, life insurance, paid time off, educational assistance, licensure reimbursement, internship supervision, and referral bonuses. EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics. #J-18808-Ljbffr Witt/Kieffer