Nurse Care Manager

Job Details Level: Experienced Location: Corporate - Morganton, NC 28655 Position Type: Full Time Education Level: High School Travel Percentage: Up to 50% Job Shift: Day Category: Health Care Responsibilities Performing general outreach, engagement, and follow‑up with members Coordinating services and appointments Engaging in health promotion activities Providing and tracking referrals and assisting in obtaining and maintaining community‑based resources and social support services Participating in case conferences Supporting the care manager in assessing and addressing unmet health‑related resource needs Qualifications High School Diploma or equivalent At least one year of paid experience working directly with the TCM eligible population Meet one of the following requirements: Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the NC Medicaid delivery system Be a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist A parent or guardian of an individual with an I/DD, TBI, or a behavioral health condition and who has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (note that a parent/guardian cannot serve as an extender for his/her own family member) Basic Requirements Ability to perform tasks on the computer, including working with Microsoft 360, Excel, Word, and other basic programs Valid driver’s license, auto insurance coverage, and reliable transportation Pass criminal background check and other regulatory checks Provide proof of education Benefits and Training Company laptop provided for most positions 401(k) & Roth retirement plans with company matching 11 paid holidays Direct deposit Paid Time Off accrual begins upon hire, 100 hours first year Major medical, dental & vision insurance plus 16 hours paid sick time after 60 days Company‑paid life insurance policy Short‑term & long‑term disability insurance available Employee Assistance Program for free financial, emotional & legal help Solid training provided and paid for by the company (free CPR, First Aid, NPI training; CEUs and external training also paid) We are an equal opportunity employer. #J-18808-Ljbffr