Program Manager - Human Resources and Operations

Job Description

Job Description

Why You Want to Work Here

Join a well-established national trade association with a collaborative, close-knit team supporting an essential American industry. You’ll gain broad exposure to HR, employee engagement, office operations, and administration while receiving excellent benefits, including fully paid medical, dental, and vision coverage, three weeks of vacation, and a 10% company 401(k) contribution.

Responsibilities

• Manage day-to-day office operations and ensure employees have the tools and resources they need
• Coordinate onboarding for new employees and offboarding for departing team members
• Maintain HR procedures, employee policies, personnel files, and the Employee Handbook
• Research and recommend new HR policies, employee benefits, training opportunities, and workplace improvements
• Assist with benefits renewals and retirement plan recordkeeping
• Post open positions, coordinate interviews, and support recruiting activities
• Plan staff events, training sessions, employee recognition programs, and engagement initiatives
• Manage relationships with building management, vendors, and external service providers
• Coordinate with external IT support regarding computers, networks, equipment, and technology needs
• Maintain office equipment, supplies, inventory, mail, and administrative systems
• Support accounting and finance with vendor setup, invoices, recordkeeping, and other administrative needs
• Identify opportunities to improve office procedures, technology, and overall operational efficiency

Qualifications

• High school diploma or equivalent required
• Previous administrative, office operations, or human resources experience preferred
• Experience within a trade association or nonprofit environment is a plus
• Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint
• Strong written, verbal, and professional communication skills
• Highly organized with the ability to coordinate multiple tasks and meet deadlines
• Strong attention to detail and commitment to accuracy
• Ability to work independently while collaborating effectively with a small team
• Professional judgment and discretion when handling confidential employee information
• Proactive, adaptable, and willing to take ownership of responsibilities
• Comfortable interacting with employees, vendors, job candidates, and external partners

Program Manager – Human Resources & Operations

Location: Greenbelt, MD | Hybrid
Hours: Monday–Friday, Standard Business Hours

$60,000–$72,000