Client Services & Growth Specialist

Job Description

Job Description

Farmers Insurance is seeking a dedicated, motivated, people-focused professional to join our growing local agency. This role centers on building strong relationships, supporting current clients, and identifying opportunities to connect individuals and families with solutions that meet their needs. This is an excellent opportunity for someone who enjoys communication, learning, and contributing to a team-oriented environment.

Responsibilities

• Connect with new and existing clients through phone, email, and in-person interactions
• Provide support with account updates, reviews, and general service needs
• Maintain accurate client records and follow-up activities in agency systems
• Identify opportunities to introduce additional solutions based on client needs
• Support retention and growth initiatives through proactive outreach
• Collaborate with team members to meet agency objectives
• Participate in ongoing training and professional development

Requirements

• Strong communication and interpersonal skills
• Customer-focused mindset with attention to detail
• Ability to stay organized and manage multiple tasks
• Comfortable working in a performance-based environment
• Reliable, self-motivated, and goal-oriented
• Willingness to learn new systems and processes
• Prior experience in customer service, relationship management, or business development preferred

*Certain roles may require completing training or certifications as part of the onboarding process.

Benefits
Paid Time Off (PTO)###Flexible Schedule###Mon-Fri Schedule###Career Growth Opportunities###Evenings Off###