Director of Ticket Sales and Operations - Radiance Technologies Independence Bowl

Who We Are: Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach foster complete goal alignment, integration, and collaboration with our over 45 collegiate and professional sports clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.
 
Taymar Sales U. is hiring top talent to learn, grow, and impact the revenue generation side of the sports business and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through access to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.
 
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Position Overview: 
Taymar Sales U.’s Director of Ticket Sales and Ticket Operations, Radiance Technologies Independence Bowl, position will be integral in developing and executing ticket revenue strategy for the annual Radiance Technologies Independence Bowl Game. As the Radiance Technologies Independence Bowl prepares for its 49 th edition of the game, this innovative leader will be charged with developing new initiatives to strategically increase revenue across all ticket verticals through proactive sales outreach in the city of Shreveport, throughout the Louisiana region, and with college football fans across the country.
 
Responsibilities:

• Day-to-day oversight of ticket sales strategy and execution for all ticketed events.
• Plan, create, and execute a comprehensive year-round ticket sales strategy to grow revenue and attendance for the Radiance Technologies Independence Bowl game.
• Strategically prospect new clients through outbound sales calls and in-person appointments.
• Effectively manage and develop inventory and ticket packages.
• Day-to-day oversight of the operations of the ticketing system.
• Exceed all Ticket Sales revenue goals determined by senior management.
• Engrain yourself in the Shreveport community, developing key relationships and enhancing offerings to the business community.
• Assist in the sales process and activation of new corporate partners.
• Generate reports and track overall ticketing revenue pace towards goals.
• Work as a self-starter to innovate new initiatives to drive revenue for the Radiance Technologies Independence Bowl.
• Represent the Radiance Technologies Independence Bowl and Taymar Sales U. with the highest integrity.
• Work all Independence Bowl Foundation and Independence Bowl Events alongside the bowl’s staff.
• Work effectively under pressure in a fast-paced environment to produce accurate results.
• Maintain a positive working relationship with all internal & external units of the department to ensure a positive event experience for customers.
• Maintain the past ticket buyer database.
• Accounting of all ticket money received for all events throughout the calendar year.
• Assign seats to customers with respect to long-time account holders.
• Maintain a database of renewals and send out renewals in a timely fashion each year.
• Monthly reports to the Board of Directors on ticket sales status or other news pertaining to ticketing.
• Handle all game day needs, including accurately accounting for ticket start-up change, maintaining and training game day workers on credit card machines, working with stadium staff to ensure a pleasant fan experience, and managing Will Call and day-of-game sales.
• Help coordinate the printing of all event tickets.

Qualifications:

• 3+ years of sales experience with documented results in intercollegiate athletics or professional sports team revenue generation.
• Proven track record and success developing, managing, and executing a comprehensive ticket sales strategy.
• Thorough knowledge of revenue processes and procedures.
• Effective communication (oral, written, and interpersonal) skills.
• Demonstrated organizational and time management skills.
• Ability to be a self-starter and work independently.
• Ability to work various hours, including nights and weekends.
• Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast-paced, highly competitive industry.

 
Job Questions:

1. Please describe, in detail, any ticket sales success you have had in the past.
2. Please discuss, in detail, any ticket operations experience you have had in the past, specifically managing a ticketing system.
3. Please briefly describe any experience you have in managing year-long ticket sales strategies and campaigns.
4. Please describe any experience selling group tickets.