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ServiceNow Admin/Dev

GEMS INC

ServiceNow Administrator

Location: Beaverton, OR or Raleigh, NC

We are seeking a skilled ServiceNow Administrator to manage, configure, and optimize our ServiceNow platform. This role is responsible for day-to-day administration, platform stability, and continuous improvement of ServiceNow modules to support IT and business operations.

Key Responsibilities
  • Administer and maintain the ServiceNow platform, ensuring high availability and performance
  • Configure and manage workflows, business rules, client scripts, UI policies, and forms
  • Manage users, roles, groups, and access controls
  • Support and enhance ITSM, ITOM, and VR modules
  • Perform upgrades, patches, and platform releases, including testing and validation
  • Monitor system performance and troubleshoot issues
  • Maintain documentation for configurations, processes, and procedures
  • Collaborate with stakeholders to gather requirements and implement solutions
  • Ensure platform compliance with security and governance standards
  • Provide Tier 2/3 support and training for end users as needed
Required Qualifications
  • 3+ years of hands-on ServiceNow administration experience
  • Strong understanding of ServiceNow ITSM, ITOM, and VR processes
  • Experience with scripting (JavaScript, PowerShell, Python)
  • Knowledge of CMDB and service mapping concepts
  • Experience with ServiceNow upgrades and release management
  • Strong troubleshooting and problem-solving skills
Preferred Qualifications
  • ServiceNow Certified System Administrator (CSA)
  • Experience integrating ServiceNow with external systems
  • Familiarity with Agile or ITIL frameworks (ITIL certification a plus)

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at View email address on click.appcast.io.

This position is also eligible for bonus as part of the total compensation package.

The salary range for this position (in local currency) is 104300.00-193700.00

This role is subject to ITAR. Candidates must either be U.S. Persons or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations.

Vacancy posted 3 days ago
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