Senior Revenue Accountant

Role Description

We are seeking a highly analytical and systems-oriented Senior Revenue Accountant to support and optimize our end-to-end revenue operations processes. In this role, you will be responsible for ensuring the accuracy and integrity of billing, revenue, accounts receivable, cash collections, and commission administration within a subscription-based business environment. You will play a key role in the redesign and implementation of scalable quote-to-cash processes and systems, including participation in an upcoming company-wide ERP implementation initiative. The ideal candidate combines strong accounting fundamentals with operational problem-solving skills, systems aptitude, and the ability to work cross-functionally across Finance, Revenue Operations, Sales Operations, Customer Success, and Technology teams.

Key Responsibilities

• Order-to-Cash Operations
  • Support and optimize the end-to-end quote-to-cash process across CRM, billing, ERP, and payment systems.
  • Monitor and reconcile billed revenue, recognized revenue, deferred revenue, accounts receivable, and cash collections.
  • Investigate and resolve discrepancies between operational systems and the general ledger.
  • Analyze subscription lifecycle events including renewals, cancellations, upgrades, downgrades, credits, and refunds.
  • Maintain reconciliation schedules and supporting documentation for month-end close and audit purposes.
• Accounts Receivable & Revenue Reconciliations
  • Monitor accounts receivable aging, unapplied cash, customer credits, and collection trends.
  • Investigate customer account discrepancies and coordinate resolution with internal teams.
  • Reconcile system-generated revenue and billing data to ERP and financial reporting systems.
  • Support bad debt reserve analysis and write-off processes, while reviewing and monitoring unbilled revenue and contract asset balances.
• ERP Implementation & Process Improvement
  • Serve as a key accounting stakeholder in the implementation of a new ERP system and the redesign of quote-to-cash workflows.
  • Assist in designing scalable billing, revenue, AR, cash application, and reconciliation processes.
  • Participate in requirements gathering, user acceptance testing (UAT), data validation, process documentation, and go-live support.
  • Ensure consistency between CRM, billing, ERP, payment, and reporting systems while identifying process inefficiencies, control gaps, and automation opportunities.
• Commission Administration
  • Administer monthly and quarterly sales commission processes based on approved compensation plans.
  • Validate commission calculations against CRM, billing, and ERP data (including bookings, renewals, cancellations, credits, and collections).
  • Investigate and resolve commission discrepancies in partnership with Revenue Operations and Payroll.
  • Prepare commission accruals, supporting reconciliations, and drive automation improvements related to commission administration.
• Financial Controls & Reporting
  • Support close activities related to revenue operations and order-to-cash accounting, including journal entries, account reconciliations, and variance analyses.
  • Assist in developing and maintaining internal controls over quote-to-cash processes.
  • Develop operational reporting and KPIs related to billing accuracy, collections, and reconciliation exceptions.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field.
• 5+ years of experience in revenue accounting, order-to-cash accounting, subscription accounting, or related operational accounting functions.
• Experience in a subscription-based or SaaS environment preferred.
• Experience supporting ERP implementations or major systems/process transformations is strongly preferred.
• Advanced Excel skills and strong data analysis capabilities, with experience working across ERP, CRM, billing, and payment systems.
• Strong understanding of accounts receivable, billing operations, reconciliations, and revenue workflows. Excellent communication and cross-functional collaboration skills.

Preferred Qualifications

• Experience with NetSuite, Salesforce, Stripe, Zuora, Chargebee, or similar systems.
• Experience with commission administration or sales compensation accounting.
• SQL, Power BI, or data visualization experience is a plus.
• CPA or CPA-track preferred but not required.

Compensation

• Base salary: $125,000 - $135,000
• Other benefits may include health benefits, flexible paid time off, parental leave, fertility and adoption assistance, 401(k), and educational reimbursement.