Casualty Claims Representative

Casualty Claims Representative

Berkley Southwest offers commercial property and casualty products and services through independent agents in Arizona, Arkansas, New Mexico, Oklahoma and Texas. We maintain a strong local presence in each of our markets, keeping underwriting and support close to the customer.

Now more than ever, financial strength is critical to a successful, long term insurance relationship. Berkley Southwest is a member company of W. R. Berkley Corporation, a Fortune 500 company, whose insurance company subsidiaries are rated A+ (Superior) by A.M. Best.

This role will be based in our Irving, TX office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The company is an equal opportunity employer.

Responsibilities

As a Casualty Claims Representative, you'll provide prompt, fair and effective claims service for Insureds and Claimants involving Commercial Auto and General Liability exposures through the use of phone and correspondence.

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to:

• Investigate claims made by insureds and claimants, including proper coverage determination, gathering pertinent information, taking recorded statements, arranging for outside appraisal of damages if warranted, evaluating and negotiating settlements, and denying claims either not covered or where no liability exists. Obtain proper forms and documents.
• Handle claims involving personal injuries or third-party property damages from liability situations, such as motor vehicle accidents, slip and falls, or alleged negligent behavior.
• Evaluate damage appraisals and bills for proper documentation and accuracy to establish claim value.
• Establish and maintain proper reserving throughout the life of the claim file. Maintain appropriate diary schedules of all claims in your care.
• Complete all necessary reporting forms according to procedures on a daily basis. Demonstrate timely entry of appropriate claim reserves and claim payments. Maintain chronological and appropriate file notes in the system.
• Issue settlement funds and closing documents to protect policyholder and company interests.
• Inform the proper Underwriting Department of risk hazards discovered through the investigation of the claim. Advise your supervisor immediately of all claims of a severe nature or exceeding reserve or settlement authority.
• Work with defense attorneys and independent adjusters on claims in litigation or that require outside assistance.
• Attend mediations and settlement conferences when warranted.
• Ensure file reviews demonstrate high marks in quality, decision-making, and accuracy.
• Obtain and maintain all required licenses/certifications and meet all continuous education requirements.

Qualifications

What you need to have:

• Bachelor's degree
• Minimum of 3-5 years claims adjusting experience in selected line of business
• Adjusters license and required continuing education as required by state jurisdiction
• Ability to work with attorneys and legal contracts in addition to insurance contracts

What makes you stand out:

• Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
• Ability to project a warm and friendly manner in all business contacts and maintain a professional relationship with fellow workers, insureds, and the general public

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role