Lead ServiceNow Architect

Job Title: Lead ServiceNow Architect


City: Dallas


State/Province: Texas


Posting Start Date: 5/1/26


Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at


Job Description:


Job Description

Overview

We are seeking a ServiceNow Developer to design and build scalable, enterprise-grade solutions across workflows, integrations, and data models. This role requires strong hands-on development experience, a platform-first mindset, and the ability to deliver maintainable solutions in complex environments.

Key Responsibilities

• Design and develop scalable solutions aligned to ServiceNow best practices and platform standards
• Build and maintain workflows using Flow Designer, IntegrationHub, and scripting (server/client-side)
• Develop and support REST/SOAP integrations, APIs, and event-driven data exchanges
• Design and implement Service Catalog items, request models, and fulfillment workflows
• Model and manage CMDB data, including CI lifecycle, relationships, and data quality
• Develop reusable components, integration patterns, and automation frameworks
• Troubleshoot and optimize platform performance, reliability, and scalability
• Support end-to-end delivery including design, development, testing, and deployment
• Collaborate with architects and stakeholders on solution design and technical direction

Required Skills & Experience

Mandatory

• 5+ years of hands-on ServiceNow development experience
• Strong expertise in:
• Flow Designer and IntegrationHub
• Complex Service Catalog development and orchestration
• REST/SOAP APIs and complex integrations
• CMDB and data modeling
• CSM/Business Portal
• SLA / SLO Development
• Proficiency in Glide APIs & JavaScript (server-side and client-side)
• Experience with Business Rules, Script Includes, Client Scripts, and UI Policies
• Exposure to Service Mapping, Discovery, and Service Graph Connectors
• Strong understanding of platform performance, security, and best practices
• ITSM, CSM (Accounts, Contacts, Entitlements, Contracts, Case Management, Customer Orders), Event Management

Preferred Skills

• Telecom Order and Service Management (OMT, TSM)
• Experience integrating with external platforms (network, monitoring, cloud, or configuration tools)
• Familiarity with DevOps practices and CI/CD pipelines

Ideal Candidate

• Platform-first mindset with focus on scalability and maintainability
• Strong problem-solving skills in complex, integrated environments
• Comfortable working in high-volume, workflow-driven implementations
• Self-driven, with ability to operate independently and deliver results

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Mandatory Skills: Servicenow-Development.


Experience: 5-8 Years.


The expected compensation for this role ranges from $60,000 to $135,000 .


Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.


Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.


Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.


Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.