Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

ServiceNow Architect

Euclid

ServiceNow CMDB Architect

Location: Charlotte, NC / Dallas, TX/ NBOK, NJ

Role Overview

We are seeking a highly skilled ServiceNow CMDB Engineer with expertise in ServiceNow Core to manage and enhance our Configuration Management Database (CMDB) and IT Service Management (ITSM) processes. The ideal candidate will be responsible for designing, implementing, and maintaining the CMDB to ensure accurate and reliable asset and configuration data.

Key Responsibilities
  • CMDB Management: Develop, maintain, and enhance the ServiceNow Configuration Management Database (CMDB) to ensure accuracy, completeness, and compliance with ITSM best practices.
  • Discovery & Integration: Configure and manage ServiceNow Discovery, Integrations, and Import Sets to automate asset and configuration item (CI) updates.
  • Service Mapping: Design and implement Service Mapping strategies to provide accurate service relationships and dependencies.
  • Data Governance: Establish CMDB governance policies, data quality controls, reconciliation, and normalization processes.
  • Incident & Change Management Support: Ensure CMDB data supports Incident, Change, and Problem Management workflows effectively.
  • Custom Development: Configure ServiceNow Core Modules (ITSM, ITOM, ITAM) and develop custom scripts, business rules, and workflows.
  • Stakeholder Collaboration: Work closely with IT teams, system owners, and business units to ensure CMDB aligns with organizational needs.
  • Compliance & Auditing: Implement compliance checks, audits, and reporting dashboards for monitoring data integrity.
  • Performance Optimization: Optimize CMDB performance by maintaining efficient data structures, automation, and integrations.
Required Skills & Qualifications
  • Experience: 5+ years of hands-on experience with ServiceNow CMDB and ServiceNow Core Modules (ITSM, ITOM, ITAM).
  • Technical Expertise: Proficiency in ServiceNow scripting (JavaScript, Glide API), Business Rules, UI Policies, Workflows, and ACLs.
  • Discovery & Service Mapping: Strong experience with ServiceNow Discovery, MID Servers, and Service Mapping.
  • Integrations: Experience integrating ServiceNow with external tools using REST, SOAP APIs, and Web Services.
  • Data Management: Strong understanding of CI Classes, CI Relationships, CMDB Health, Normalization, and Data Reconciliation.
  • ITSM/ITIL Knowledge: Familiarity with ITIL best practices related to Configuration, Change, and Incident Management.
  • Reporting & Dashboards: Ability to create CMDB reports, dashboards, and data analytics for tracking compliance and trends.
  • Certifications (Preferred): ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) – CMDB, ITSM, or ITOM, ITIL v4 Foundation
Preferred Skills
  • Experience with Service Graph Connectors for external data ingestion.
  • Knowledge of Cloud CMDB integration (AWS, Azure, GCP).
  • Hands-on experience with Performance Analytics & CMDB Query Builder.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the ServiceNow Architect in Dallas, TX vacancy
  •  ...Role Name - ServiceNow Architect - Sec Ops 10 yrs exp Location: Remote 6+ months contract EXPERIENCE_RANGE_IN_REQUIRED_SKILLS_ ROLE_DESCRIPTION - • Design and implement SecOps solutions within the ServiceNow platform. • Define and document SecOps best practices... 
    Servicenow
    Contract work
    Remote work

    Intellisoft Technologies

    Addison, TX
    4 days ago
  •  ...Homebase is the next step in your career. We are hiring technologists that want to make a difference. ServiceNow Platform ArchitectThe ServiceNow Platform Architect is a technical leader who provides consultative leadership to the Platform Support Team, assures platform... 
    Servicenow
    Work at office

    Hearst Corporation

    Dallas, TX
    14 hours ago
  • Position Summary Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams to create a future... 
    Servicenow
    Shift work

    Deloitte

    Dallas, TX
    3 days ago
  •  ...Job Title : ServiceNow GRC Architect Location : Atlanta, GA - Onsite 2 days in office Job Description :- Active CSA, CIS, (GRC\IRM) is mandatory This would be for architect role in the ServiceNow GRC space. Resource would need to perform configuration... 
    Servicenow
    Work at office

    Yantran LLC

    Dallas, TX
    2 days ago
  •  ...ServiceNow Technical Architect A ServiceNow Technical Architect is a senior professional who designs, governs, and implements complex ServiceNow solutions. Their role involves translating business needs into technical blueprints, ensuring scalability and performance... 
    Servicenow

    Yantran LLC

    Dallas, TX
    1 day ago
  •  ...Greeting from Rootshell Inc, Role: ServiceNow Architect Location: Dallas, TX Duration: Long Term Job Description: * Hands on implementation and support of the ServiceNow platform including Incident, Problem, Change, Request, Knowledge... 
    Servicenow
    Flexible hours

    Rootshell Enterprise Technologies

    Dallas, TX
    4 days ago
  •  ...Senior ServiceNow Developer / Architect We are looking for a highly experienced Senior ServiceNow Developer / Architect to lead the design, development, and end-to-end implementation of enterprise-scale ServiceNow solutions for large customers. The ideal candidate... 
    Servicenow

    DCM INFOTECH LIMITED

    Dallas, TX
    1 day ago
  •  ...and lifecycle management integrations while managing a team of architects and engineers. The IAM Factory Lead drives project planning,...  ...JIRA story creation, refinement, and release planning.• Oversee ServiceNow Change Requests (CRQs), ensuring alignment with corporate... 
    Servicenow

    United IT

    Irving, TX
    1 day ago
  •  ...integration, data, and AI.You AreAn experienced, client-facing MuleSoft Architect who can turn complex business and technical requirements into...  ...with SAP, Salesforce, Workday, Oracle Cloud Applications, ServiceNow, or similar platforms.Experience with non-MuleSoft integration... 
    Servicenow
    Full time
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Dallas, TX
    14 hours ago
  •  ...Overview: ServiceNow Architect • 10-15+ years of overall IT Exp • 10+ Years in ServiceNow • Experience in Leading End-to-End Implementations • Strong knowledge in ITSM, ITOM(Discovery, Service Mapping, Event Mgmt) • Experience with CMDB design and governance... 
    Servicenow

    Trans.eu

    Dallas, TX
    1 day ago
  •  ...development while valuing your unique skills and experiences. Your role and responsibilities As an Application Architect specializing in ServiceNow, you will assess client business needs and recommend tailored ServiceNow implementation solutions. You will lead... 
    Servicenow
    Worldwide

    IBM

    Dallas, TX
    1 day ago
  •  ...ServiceNow Platform Architect Location: Dallas, TX OR Middletown, NJ Duration: Permanent The ServiceNow Platform Architect will be a trusted technical advisor and a valued partner on our transformation journey with ServiceNow for our client. The Architect will... 
    Servicenow
    Permanent employment

    Keylent Inc

    Dallas, TX
    4 days ago
  • $144.2k - $265.6k

    Position Summary ServiceNow Platform Architect - Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat... 
    Servicenow
    Local area
    Immediate start
    Visa sponsorship

    Deloitte

    Dallas, TX
    4 days ago
  •  ...for enterprise clients. The role requires over 10 years of experience in system analysis and ServiceNow implementations. Key responsibilities include designing and architecting IT solutions, evaluating existing systems for improvement, and supporting AI-driven initiatives... 
    Servicenow

    Input Zero Technologies (IZT)

    Dallas, TX
    4 days ago
  •  ...on Databricks AI, Snowflake Cortex, Salesforce Einstein, SAP Joule, ServiceNow AI, Microsoft Copilot, and other emerging AI ecosystems. Role Overview We are seeking a highly experienced AI Architect who will serve as a trusted advisor to business and technology leaders... 
    Servicenow

    TechDigital Group

    Dallas, TX
    3 days ago
  •  ...specifications, contribute to solution design discussions, and support architects during architecture and design reviews.Serve as a senior...  ...Salesforce, SAP, Workday, Oracle Cloud Applications, ServiceNow, healthcare platforms, HL7, or FHIR.Experience with Model Context... 
    Servicenow
    Full time
    Work experience placement
    Live in
    Work at office
    Local area
    Flexible hours

    Accenture

    Dallas, TX
    14 hours ago
  • Plat4mation Americas is seeking a Principal Technical Platform Consultant to architect complex ServiceNow solutions, guide delivery teams, and translate platform strategy into measurable business outcomes for enterprise clients across financial services, energy, and technology... 
    Servicenow

    Plat4mation

    Dallas, TX
    2 days ago
  • Tata Consultancy Services is seeking a senior ServiceNow professional in the United States to lead IRM design and implementation, aligning with business and regulatory requirements. You will shape scalable architecture, translate requirements into detailed designs, and... 
    Servicenow

    Tata Consultancy Services

    Dallas, TX
    4 days ago
  •  ...privileged access workflows, password rotation policies, and session recording. Architect integrations with enterprise platforms including Active Directory/LDAP, RADIUS, SailPoint, Saviynt, ServiceNow, Splunk, ArcSight, Okta, and Microsoft Entra ID. Provide technical... 
    Servicenow
    Temporary work

    2T Consulting

    Richardson, TX
    17 days ago
  • Role: Delinea Architect Location: Richardson, TX Contract Duration: 4 months Visa: Independent candidates only Interview Process: MS Teams...  ...Drive integrations with AD/LDAP, RADIUS, SailPoint/Saviynt, ServiceNow, Splunk, ArcSight, Okta, and Entra ID. Provide technical... 
    Servicenow
    Contract work

    ReqRoute,Inc

    Richardson, TX
    3 days ago
  •  ...want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a TIBCO & DEVOPS ARCHITECT to join our team in Irving, Texas (US-TX), United States (US).Job Responsibilities Include: Brainstorming.Planning the project.... 
    Servicenow
    Shift work

    NTT DATA

    Irving, TX
    4 days ago
  • $133k - $192k

     ...predictive analytics, and autonomous remediation capabilities. Will architect and integrate a unified observability stack with software to...  .... ~ Certifications in Dynatrace, LogicMonitor, Azure, ServiceNow (CIS-ITOM, CSA), or similar ITSM, observability toolsets and/or... 
    Servicenow

    Exeter Finance

    Irving, TX
    more than 2 months ago
  • Senior Project Architect - Mission CriticalJob DescriptionThis position can be worked from any geographical location.About HEDWe are a team that is full of ideas, experience, creativity, passionate opinions, insatiable curiosity, uncompromising integrity, commitment, and... 
    Work at office
    Local area
    Remote work
    Flexible hours

    HED

    Addison, TX
    4 days ago
  •  ...look at the exciting employment opportunities that are currently available and apply online.Job SummaryThe Principal Application Architect will be responsible for managing Application and Solution Architecture Services, the Cloud Strategy, planning and execution. Also... 
    Full time
    Local area

    TXU Energy

    Irving, TX
    4 days ago
  • $143.64k - $273k

     ...environment where your well-being is prioritized and your potential can thrive.Join the innovative team at Kyndryl as a Functional Architect-SAP and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on... 
    Minimum wage
    Full time
    Part time
    Local area
    Remote work
    Flexible hours

    Kyndryl

    Dallas, TX
    1 day ago
  •  ...Thank you for your interest in joining our curious, passionate, hardworking team.Corgan is actively recruiting a dynamic Project Architect to join the firm as part of our Healthcare team. Tackle these responsibilities alongside a team of creative, highly motivated individuals... 
    Full time
    Work at office
    Monday to Friday

    Corgan

    Dallas, TX
    3 days ago
  •  ...to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is seeking an AI Platform Architect, Strategy & Enablement who will serve as the technical backbone of EisnerAmper’s AI transformation, owning the performance, reliability... 
    Full time
    Local area
    Remote work
    Work visa

    EisnerAmper

    Dallas, TX
    19 hours ago
  • Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled...
    Permanent employment
    Full time
    H1b

    Sonsoft

    Dallas, TX
    2 days ago
  • Are you ready to make an impact?West Monroe is hiring a Senior Architect for our growing Enterprise Technology practice! This role will focus on leading large-scale Google Cloud Platform (GCP) transformation initiatives and modernizing complex IT environments for a wide... 
    Local area
    Immediate start

    West Monroe Partners

    Dallas, TX
    19 hours ago
  •  ...work.What You’ll DoThe Snowflake CoE is comprised of passionate technologists committed to refining and mastering their craft. As an Architect for the Snowflake CoE you will be expected to:* Lead a small to medium size agile program pod to deliver cutting-edge solutions... 
    Temporary work
    Local area

    Slalom

    Dallas, TX
    19 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to ServiceNow Architect. Be the first to apply!