Business Analyst

Job Details

• Organization: Children and Youth
• Agency Contact Name and Information: View email address on click.appcast.io
• Work Location: 246 North High Street
  Columbus, Ohio, 43215
  United States
• Compensation: $36.01 per hour
• Schedule: Permanent - Full Time
• Work Hours: Monday–Friday, 7 a.m.–5 p.m.
• Classified Indicator: Classified
• Union: 1199
• Primary Job Skill: Information Technology

Who We Are

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov.

Location Requirements

DCY’s core hours of operation are Monday - Friday from 8:00 a.m. to 5:00 p.m., however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00 a.m. and as late as 9:00 a.m., based on supervisory approval. This position performs work on-site daily at DCY’s office space.

What You'll Do

In this role, you will be part of a collaborative team that supports the development, enhancement, and day to day use of Ohio’s home visiting, early intervention, and other child serving program information systems. You will work closely with data system professionals, technical staff, and program personnel to ensure that the state’s information systems meet federal and state requirements and effectively support the families and communities they serve.

A key part of your work involves staying current on program policy and translating those policies into system requirements. You will help interpret federal and state statutes so that system design and updates remain compliant. You will review system design documents, define performance criteria, and develop realistic test scenarios to ensure that new features and program applications function as expected. You will also conduct system testing, assist with data conversion, and support the implementation of new system components.

This position also includes significant communication and training responsibilities. You will create marketing materials, user guides, procedure manuals, and webinars for partner agencies and system users, such as Home Visiting Programs, Early Intervention Programs, and Family and Children First Councils. You will provide help desk support, respond to user inquiries, troubleshoot problems, and develop training sessions that help users navigate systems confidently and maintain program compliance.

Your work will also involve monitoring system use across counties, identifying challenges, recommending corrective actions, and contributing to federal and state reporting through data analysis and report creation. You may participate in the development or revision of program policies, prepare formal responses to inquiries from government officials and the public, and represent the state’s systems at meetings, workshops, and conferences.

This position is a good fit for someone who enjoys working at the intersection of technology and human services, who is comfortable interpreting policy, who communicates well with diverse audiences, and who can balance detailed system work with user support and training.

Preferred candidates will have experience working with individuals receiving Early Intervention services, Home Visiting programs, and Family and Children First Council service coordination.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is as follows:

• Step 1 (At Hire): $36.01 hourly / $74,901 annual
• Step 2 (6 Months): $37.75 hourly / $78,520 annual
• Step 3 (18 Months): $39.64 hourly / $82,451 annual
• Step 4 (30 Months): $41.53 hourly / $86,382 annual
• Step 5 (42 Months): $43.56 hourly / $90,605 annual
• Step 6 (54 Months): $45.72 hourly / $95,098 annual
• Step 7 (66 Months): $47.95 hourly / $99,736 annual
• Step 8 (78 Months): $50.37 hourly / $104,770 annual

Additional Information

Visa Sponsorship: The Ohio Department of Children and Youth does not provide employment-based visa sponsorship.

Supplemental Questions: All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Selection Process: Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months.

Selection Process: Applicants with a passing score will be retained and utilized for a 6-month period. Applicants with a failing score in the same position may not re-take the same selection device for a 6-month period.

Travel Requirements: Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Background Check: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems such as OPERS, STRS, SERS, and HPRS & Optional Deferred Compensation such as Ohio Deferred Compensation

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• -Or for Medicaid Information Technology Systems (MITS) positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of health services that included explaining & applying health services laws, policies & procedures mandated by the Ohio Department of Medicaid & using MITS &/or MMIS 6 mos. trg. Or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package.
• -Or for position involving process automation project for another computer system, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying laws, policies & procedures mandated by Ohio Department of Job & Family Services that are pertinent to business work flows for which computer system is being designed & using human services legacy system such as Ohio Benefits, SACWIS, SETS, or CCIDS 6 mos. trg. or 6 mos. exp. in operating personal computer & using office system software, that is Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package. Note: This option requires the employing agency to develop and have position specific minimum qualifications approved by the Ohio Department of Administrative Services.
• -Or completion of undergraduate core coursework or 2 years exp. in social or behavioral science, pre-medicine, business administration, public administration, human services as defined in series purpose, or comparable field (note: this required education and/or experience shall not be applied to satisfy one of the following), AND In addition, must meet one of the following, whichever is pertinent to process automation project to be assigned: For Ohio Benefits System positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying public assistance laws, policies & procedures mandated by Ohio Department of Job & Family Services & using Ohio Benefits 6 mos. trg. or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package.

Job Skills: Information Technology

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR-39), and as outlined in the posting.