Account Growth Manager

Job Description Role Title : Account Growth Manager Role Type : Full Time Location : USA Experience : 10 - 18 Years Position Overview We are seeking a dynamic and strategic Account Manager to lead and grow relationships within the payer ecosystem—including health insurers, TPAs, and government-sponsored programs. You will serve as the primary point of contact, driving client satisfaction, contract performance, and revenue growth. Key Responsibilities Manage a portfolio of payer accounts, ensuring high levels of client satisfaction and retention. Serve as a trusted advisor to payer clients, understanding their operational, regulatory, and strategic needs. Lead contract negotiations, renewals, and performance reviews. Collaborate with internal teams (analytics, product) to deliver customized solutions. Monitor KPIs, SLAs, and compliance metrics across payer engagements. Identify upsell and cross-sell opportunities to expand account value. Stay current on payer trends, reimbursement models, and regulatory changes. Required Skills & Experience A10+ years of experience in healthcare account management, preferably in payer-facing roles Strong understanding of payer operations, claims processing, provider networks, and value-based care models Excellent communication, negotiation, and relationship-building skills Familiarity with healthcare data standards (ICD-10, CPT, HL7/FHIR) Experience with CRM tools (e.g., Salesforce) and reporting platforms Candidates should have recent and clearly demonstrable AI/GenAI consulting, account management, or business development experience, with no significant unexplained career gaps. Must be willing to work onsite 4–5 days per week #J-18808-Ljbffr