Director, Customer Success — Scale & Retain (Remote)
Pleo
New York, NY
- Remote job
Pleo is seeking a Director of Customer Success to lead mid-market and upmarket segments. In this transformation role, you will manage Customer Success Managers and work with multiple departments to drive customer retention and value. The ideal candidate brings over 10 years of experience in customer success leadership within SaaS or fintech. Responsibilities include developing strategies for customer engagement, coaching teams, and data-driven decision making. This role offers flexible working arrangements and comprehensive benefits including healthcare and paid parental leave. #J-18808-Ljbffr Pleo
Vacancy posted 3 days ago
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