Head of Customer Success — Scale Retention & Growth
True Talent Solutions Partners
True Talent Solutions Partners is seeking a hands-on Head of Customer Success to build and lead the post-sales function for a seed-stage B2B SaaS company in California. You will own onboarding, renewals, expansion, and scalable CS processes in a lean, fast-moving environment. You will drive AI-enabled support, establish playbooks, health scoring, and strong customer partnerships while forecasting future team needs as the company grows. #J-18808-Ljbffr True Talent Solutions Partners
$150k - $176k
...technical B2B SaaS company. This hands-on, player-coach role owns enterprise customer relationships, retention, and growth while creating the processes and systems needed to scale Customer Success. What You'll Do Own the customer journey, including onboarding,...SuggestedWork at office3 days per week$172.6k - $258.8k
...Role The About The Role The Customer Retention Manager is responsible for... ...closely with Renewals, Customer Success, Customer Engagement,... ...trusted AI agent deployments at scale by monitoring and auditing agentic... ...access to opportunities for growth and excellence. We believe...SuggestedLocal area$192.5k - $240.6k
...decades-proven, built-for-scale and designed for the... ...enterprise that impacts the customer. We deliver the only... ...of Uniphore's Customer Success team, the Director of... ...renewals rate, net retention, adoption, customer health... ...Consultancy and driving growth and adoption of SAAS...SuggestedCasual work$230k - $290k
...realtime inference, large-scale serving infrastructure, and... ...Impact We are looking for a Head of Customer Success & Account Management to build... ...candidate has carried retention and expansion targets, built... ...engagement without linear headcount growth. You will be a player-coach...SuggestedFull timeWork at officeRemote workRelocation- ...opportunities for professional growth. This commitment to our team... ...Partner owns the post-launch success of a portfolio of NimbleRx... ...strategic point of contact. Own the customer experience through complex... .../customer success, account retention, upgrading/upselling accounts...SuggestedBase plus commission
- ...play a crucial role in Celonis’ growth strategy. As a CVP, you will... ...our most strategic MedTech customers. You will lead extensive teams... ...experts to ensure the success and satisfaction of some of our... ...outcomes through end-to-end large scale transformation programs....Full timeWork at officeLocal areaRemote workWorldwideFlexible hours
- ...implementations behind it. We need a Customer Success Executive who is as comfortable in a CMO... ...South/Southeast)—from discovery through scaled adoption—becoming the operational... ...Series C at $3.5B valuation, led by Avenir Growth, with support from CapitalG, General Catalyst...Remote workNight shift
- ...Reports To: Senior Manager, Client Success About Glade AI At Glade AI, we... ...internal processes and scale. Empower Teams with AI Knowledge... ...AI technologies. Professional growth - Ongoing training, mentorship... ...Glade.ai. Get notified about new Customer Success Manager jobs in Menlo...Full time
$120k - $130k
...is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing relationships... ...Account Manager. Collaborate on account strategy for retention and growth with Strategic Account Managers, the Partner team, and a...Work at officeShift work- ...the AMER Commercial business, drive revenue growth, and accelerate strategic initiatives across... ...partner with the CRO team to design, launch and scale a joint go-to-market pod, build executive relationships, and deliver customer value through innovative interconnection and...
$80k - $150k
...Customer Success $80k – $150k • 0.0% – 0.4% We’re building Reflow, a workforce and... ...who can turn that spark into adoption, retention, and growth. What you’ll do Own the customer... ...jump into “whatever’s needed” as we scale. Who you are Entrepreneurial:...Permanent employmentFull timeContract workPart time- ...Estate Industry platform. You will lead global client development, translate market insight into opportunities, and drive revenue growth, working closely with lawyers and industry leadership. The role requires deep real estate knowledge, senior stakeholder engagement,...
- ...and deliver exceptional client service. This executive role focuses on aligning global initiatives with governance, driving revenue growth, and building trusted advisor relationships across key stakeholders. You will oversee delivery of global programs, elevate employee...
- ...culture inspires every team, and continuous growth shapes every career. We continually... ...knowledge of local competitors to create successful sales tactics. The success of the DOS is... ...selling skills and our sales process. Builds customer focused relationships by advancing the...Work at officeLocal area
$115k - $140k
...accommodation or an alternative application process. Sr. Customer Success Manager Full Time Professional Chicago, Chicago, IL, US Salary... ...Success team plays a critical role in driving customer growth, retention, and advocacy across our named and strategic accounts . As...Full time- ...production AI system whether it's powering customer support, writing code, analyzing... ...business processes, drive their business growth on the platform, and be the technical bridge... ...Onboard customers onto AI Gateway at full scale – unified model access, virtual model routing...Work at officeFlexible hours2 days per week
- ...our go-to-market motion as we scale. You will own the full sales... ...be required to support key customer engagements, pilots, and strategic... ...or public safety) Proven success opening new markets or selling... ...Experience in high-growth, early-stage companies where ambiguity...Local area
- Swoop, a leading healthcare engagement platform, is seeking a Client Partner to own the post-launch success of NimbleRx pharmacy partners. You’ll blend relationship management, product fluency, and data-driven account management to help pharmacies realize more value from...
$25 per hour
...dedication to our families’ success has allowed us to be the #1 Franchisee... ...You Will Do... The ideal Customer Success Manager will possess... ...current clients to ensure retention and understanding of any... ...Streamline communication with the head of sales and instructors to...Hourly payPart timeMonday to FridayShift workWeekend work- ...worldwide. For more information, visit Our Customer Success Managers work closely with... ...identify and execute opportunities for growth, including renewals and upsells. Work... ...expansion rates, including Gross Dollar Retention (GDR) and Net Dollar Retention (NDR)....Worldwide
$75k - $100k
OneSignal is a leading omnichannel customer engagement solution, powering... ...don't stop there. Our massive scale and small team, emphasis on... ...on ownership and personal growth make OneSignal a uniquely great... ...seeking a versatile Customer Success role to help manage our US Strategic...Full timeWork at officeLocal areaRemote workFlexible hours- ...shaping the future of digital work. The EUC Customer Success Manager plays a critical role in accelerating Omnissa's growth by helping customers successfully adopt, expand... ...improvements in customer health, adoption, retention, and business value realization. Manage multi...Work experience placementWork at officeRemote work
- ...And it’s already operating at scale inside some of the world’s... ...on delivering real value to customers. You would be joining a world... ...value, and long-term account growth. You will become highly familiar... ...into a clear and disciplined success plan. Your job is to ensure...Shift work
- Zeno Group is seeking a Senior Account Executive, Technology to support integrated communications for technology clients, from established brands to emerging innovators. You will help shape communications strategies, build media relationships and execute campaigns that ...
$135k - $165k
...channel, including revenue growth, ecommerce experience,... ...operates smoothly and scales effectively. Key... ...Define revenue goals, success metrics, and growth opportunities... ...improve the online customer journey. Own the... ...Customer Experience & Retention: Partner with...Remote workShift work- ...comes next and amplifying customer value through... ...accountable for driving revenue growth, customer impact, and... ...strategic direction and success of the organization.... ...,enablement, and large-scale events General Manager... ...employee engagement and retention of a high performing sales...Base plus commissionFull timeWork at office
- ...Inclusiveness, Drive Efficiency, and Maximize Customer Value -we're growing rapidly and... ...most pressing challenges, while driving growth and retention across your territory. This is a chance... ...Services team to demonstrate and scale our solution to meet individual client...Remote workFlexible hours
$325k - $375k
...critical work. We're in hyper-growth mode at exactly the right... ...You will carry a net revenue retention and expansion quota, with direct... ..., and solutions — to ensure customers realize measurable business... ...value delivery against customer success criteria. Proactively...Contract workTemporary workWork at officeRemote workWork from home$180k - $220k
...expansion. We price on usage, growth here isn't a repapering... ...account by getting more of the customer's call volume onto Retell, which... ...This hire owns net revenue retention across a book of enterprise accounts... ...Account Management, Customer Success Management, or another post-...H1bRelocation package- ...portfolio of accounts - surfacing risks before they escalate, spotting growth opportunities, and turning account data into clear action.... ...GM, this person will help shape how Poshmark manages and scales its enterprise seller relationships over time. It's a strong fit...
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