Product Support Assistant

Job Summary Provide general support to the product and sales teams within the Lab, Diagnostics and Environmental Services divisions. Assist the product and/or sales team as required. Job Description Job Responsibilities Coordinating the flow of sample requests from reps, placing sample orders, labeling/re-labeling product, and packing/re-packing items. May require coordinating with the sales rep, account and/or manufacturer. Responsible for the proper receipt, stocking and organization of product samples, including all necessary components and literature. Identify issues on behalf of the product and sales teams. Escalate issues to the product or sales team. Minimum Job Requirements Education High school diploma or equivalent. Additional Skills Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions). Basic email skills (sending, receiving, and organizing communications). Preferred Job Qualifications Relevant Work Experience Experience with customer service or sales support. Anticipated Salary Range For This Position $20.25 - $29.25 Hourly. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Benefits Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. EEO Statement Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws. #J-18808-Ljbffr