Field Support Technician
Talent Groups
6 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Talent Groups Senior US IT Recruiter at Talent Groups | Expert in Identifying and Placing IT & Non-IT Professionals |Award-Winning Talent Architect|… Job Title: Field Support Technician (4 Openings) Location: Middletown, NY 10941 Job Summary: We are seeking experienced Field Support Technicians to provide on-site and remote technical support across clinics within a 60-mile radius. This role acts as the first point of contact for technical issues related to PC, Apple, networking, and infrastructure. Ideal candidates will have strong troubleshooting skills and a customer-focused mindset. Key Responsibilities: Provide field support for workstations, printers, and peripheral devices. Troubleshoot technical issues and document resolution steps. Handle basic networking tasks (IP addressing, DNS, DHCP). Understand or be willing to learn IDF environments. Manage and prioritize tickets within SLAs using the internal ticketing system. Regularly visit clinics (within ~30–60 miles) to offer technical support. Communicate proactively with clients and team members. Qualifications: Prior experience in field support or helpdesk roles. Basic networking knowledge. Strong communication and documentation skills. Willingness to travel locally. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Talent Groups by 2x Sign in to set job alerts for “Field Support Technician” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Talent Groups
Vacancy posted 2 days ago
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