Member Services Representative

Job Description

Job Description

Benefits:

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

MEMBER SERVICE REPRESENTATIVE If you’ve got main‑character energy, we want you.

Welcome to Crunch — where the vibes are high and the judgment is low.

If you want a job that’s fun, fast, social, and full of energy (and free workouts), this is literally the perfect fit. You’ll greet members, hype people up, keep the club looking , and compete with your team like it’s the Crunch Olympics.

This is not a “sit quietly at a desk” job.
This is a be the vibe job. This is a walk in ready to start the party and hype up your team job.

✨ WHAT’S IN IT FOR YOU

• FREE gym membership 
• Top level Crunch membership with all the perks: classes, PT, hydromassage, all the goodies
• Training + development so you actually grow
• Real career opportunities — we promote from within and are growing quickly
• PT sales commission
• A fun, loud, high‑energy team that feels like a friend group

WHAT YOU’LL DO

Your shifts will be a mix of everything — perfect for anyone who hates being bored:

• Greet members like they’re walking into a party
• Give fun, confident club tours
• Crush your membership sales goals
• Book members for their KickOff appointment, so we can actually help them reach their goals!
• Keep the club clean, organized, and aesthetic
• Answer phones + help members with anything they need
• Open/close the POS drawer + complete checklists
• Join team meetings + club events
• Be the person who makes someone’s day better just by saying hi with your million dollar smile!

You’re basically the club’s social butterfly.

WHO YOU ARE

• Outgoing, energetic, and coachable
• Loves fitness, loves people even more
• Customer service, sales, or hospitality experience = bonus
• Available for 3 shifts per week (3–6 hours each)
• Must be CPR/AED certified
• Someone who can hype others up and take feedback like a champ

If you’re the friend who always says “let’s go,” you’ll thrive here.

️ ABOUT CRUNCH

Crunch is a No Judgment zone where everyone — every body, every background — comes to get stronger, feel better, and have fun doing it. We’re known for:

• Big energy
• Colorful personality
• Kickass group training
• Making serious fitness actually fun

We take care of our members AND our team. When you grow, we grow.

WHERE YOU’LL WORK

SIR Fitness operates Crunch clubs across SoCal, including:

Anaheim • Orange • Garden Grove • Huntington Beach • Fountain Valley • Tustin • San Clemente • Vista • Carmel Valley • Eastlake • Oceanside • University Square

Our clubs include:

• Turf zones
• Olympic lifting platforms
• Group fitness studios
• HIIT Zone classes
• Hydromassage, tanning, lounges
• Cycle studios, 3D body scanners, saunas (select clubs)
• Personal training + nutrition coaching

Translation: You’ll work in a gym that looks like a fitness influencer’s dream.

WHY YOU’LL LOVE IT

• You’ll actually have fun at work
• Meet new people every shift
• Build real sales + customer service skills
• Compete with your team (friendly trash talk encouraged)
• Enjoy the gym + recovery zone before/after shifts
• Be part of a growing company with real advancement

Ready to join the squad? Apply today and bring your energy to Crunch.