Director of Operations

Job Description

Job Description

Why We Stand Out

Seeking a career-defining opportunity where your leadership, strategic vision, and client expertise are recognized and rewarded? Kaufman Rossin might be just the place for you.

As one of the top accounting firms in the country, our foundation is “people first.” In the words of James Kaufman, “we prioritize our people, their development, and their well-being. Our values are translated into action every day.”

Kaufman Rossin is a privately owned, independent public accounting firm, which means we are not beholden to outside investors or private equity influence. This independence allows us to prioritize long-term client relationships, maintain objectivity in our advisory approach, and make strategic decisions that benefit our people and clients, not external stakeholders. Our structure fosters agility, entrepreneurial thinking, and a collaborative culture where leadership is accessible, and innovation is encouraged.

Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 700 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services.

Think you have what it takes?

How You'll Contribute

Kaufman Rossin is seeking a Director of Operations to lead firm-wide initiatives, strengthen operational practices, and turn strategy into execution. Reporting to the Chief Operating Officer and partnering closely with the Chief Information Officer and firm leadership, you’ll lead our project managers and business analysts while driving technology implementations, process improvements, and organizational change.

This is a hands-on leadership role for someone who enjoys understanding how the business works, staying close to the details, and improving the experience of our clients and colleagues.

• Lead and develop project managers and business analysts, setting priorities, removing roadblocks, and ensuring consistent, high-quality delivery.
• Oversee multiple firm-wide initiatives, balancing scope, timelines, resources, and business impact while staying actively involved in requirements, planning, testing, and rollout.
• Lead the operational side of technology implementations, from selection and requirements through deployment, adoption, and ongoing optimization, in partnership with the CIO and IT team.
• Drive change management through communication, training, and adoption planning, recognizing how people and culture influence success.
• Develop and maintain policies, procedures, and best practices, and implement process improvements across departments.
• Establish business plans, key performance indicators, and performance targets; monitor results through reporting, audits, and scorecards.
• Ensure compliance with professional standards, regulatory requirements, and internal quality programs while identifying and addressing operational risks.
• Oversee team hiring, staffing, training, performance discussions, and career development, fostering collaboration, accountability, and continuous improvement.
• Manage budgets, forecasts, and the financial performance of operational initiatives, identifying opportunities to improve efficiency and profitability.
• Partner with the COO and firm leadership on strategic and growth initiatives that enhance the client and colleague experience.

Requirements

How You'll Contribute

• 7+ years of related operations, project, or program management experience.

• 10+ years of supervisory leadership experience, ideally managing project managers, business analysts, or similar teams.
• Demonstrated success leading technology implementations and organizational change, with a strong understanding of the process from requirements through adoption.
• A hands-on leadership style, strong emotional intelligence, and the ability to manage multiple initiatives in a fast-paced environment.
• Strong analytical, organizational, negotiation, and problem-solving skills, supported by sound judgment.
• Excellent communication and interpersonal skills, with the ability to work effectively with partners, executives, and staff.
• Proficiency with project management and operational reporting tools.
• Availability for occasional travel to support leadership alignment, training, and firm-wide initiatives.

How You'll Stand Out

• Experience in professional services, particularly accounting, finance, risk management, or consulting.
• Bachelor’s degree.
• PMP, Prosci, Lean Six Sigma, or similar certifications.
• Experience with Microsoft Office, Salesforce, Domo, Power BI, or generative AI tools.

Benefits

We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion,   physical ability, sexual orientation, and gender identity.  Differences make unique varieties.