Support Engineer I
Taurus Technologies, Inc.
Location: Taurus Technologies HQ (Flower Mound, TX) – In-Person Job Type: Full-Time Job Summary Support Engineer I is the entry tier of Taurus Technologies' four-tier Support career path (Support Engineer I → Support Engineer II → Sr Support Engineer → Lead Support Engineer). This role provides guided technical support for AV systems, handling routine tickets and troubleshooting under the direction of more experienced Support Engineers. Key Responsibilities Provide prompt, professional customer support on routine service requests. Respond to service requests and follow up on open issues under guidance. Troubleshoot common AV system, hardware, software, and network issues. Guide customers through basic technical solutions over the phone. Document issues and resolutions in service tickets. Escalate complex issues to Support Engineer II, Sr, or Lead Support Engineers. Build knowledge of AV equipment and related IT systems. Stay current on AV technologies and best practices. Required Skills and Abilities Developing knowledge of AV support, troubleshooting, or a related technical field. Basic knowledge of AV equipment and computer networks. Clear and professional communication skills. Ability to multitask in a fast-paced environment. AV or IT certifications (e.g., CTS, CompTIA Network+) a plus. Education and Experience High school diploma required or equivalent required. 0–2 years of AV or IT support experience. Associate's degree in Audiovisual Technology, IT, or related field a plus. Full-time benefits include health, dental, vision & life insurance, 401(k) with company matching, paid time off and paid holidays. #J-18808-Ljbffr Taurus Technologies, Inc.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Support Engineer I in Flower Mound, TX vacancy
- Workforce Opportunity Services is seeking an experienced IT Senior Technician to act as the final escalation point for complex issues, including networking, servers, and applications. The role requires deep expertise in Windows/Linux, virtualization, cloud services (Azure...Suggested
Workforce Opportunity Services
Farmers Branch, TX3 days ago - ...ResponsibilitiesAs an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate...SuggestedApprenticeshipShift work
US Navy
Flower Mound, TX2 days ago - ...DescriptionJob Description Job Summary: In this position, you will be reporting to Direct Delivery (DPO COE) organization and support engineering project teams on ALM tools related topic such as tool roll out, configuring tools to projects and business needs and training...Suggested
Macpower Digital Assets Edge Private Limited
Coppell, TX2 days ago - ...for advancement Profit sharing Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...SuggestedHourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Flower Mound, TX1 day ago - ...craftsmanship, and excellence across our distilleries and operations worldwide. Company/Location Overview Job Overview As a Network Support Technician at BuzzBallz, you'll help ensure employees across our facilities have reliable access to the technology and tools they...SuggestedWork at officeWorldwideAfternoon shift
Sazerac
Carrollton, TX1 day ago - ...Infrastructure Support EngineerLocation: Durham, NC, Westlake, TX, Merrimack, NH, Boston, MADuration: Long Term ContractMust have:Expertise in system administration and production support of Confluent Kafka and IBM MQ on AWSExtensive experience working on AWS cloud environmentExposure...
Samprasoft
Roanoke, TX3 days ago - ...will not provide immigration sponsorship for this position. Job Description: The Role As a Mainframe/Data Platform Production Support Engineer , you will provide Level 3 support for critical enterprise data platforms and applications that power Workplace Investing. You...Full time
Fidelity Investments
Westlake, TX1 day ago - ...Analyst.Duties of this position include, but are not limited to, the following:Position purposeGI Alliance is seeking a financial system support resource to assist with financial systems administration (including NetSuite, Coupa, Paymerang, ProLease, Adaptive Planning, etc.)...Casual workWork at officeAfternoon shift
GI Alliance
Southlake, TX3 days ago - prototype:IT is seeking an IT Help Desk Support Specialist to provide front-line technical assistance to clients, troubleshoot hardware, software, and network issues, and deliver friendly, professional support in a fast-paced MSP environment. You’ll work with Windows and...Remote work
- ...Coordinator in Carrollton, TX to manage inbound and outbound spares, coordinate stock takes, and perform onsite audits. The role supports field engineers and service partners, resolving incidents related to servers, storage, printers, and other equipment. Responsibilities...
- About the Role We are seeking a Help Desk Technician to join our Service Desk team. This is a frontline technical support role responsible for resolving common user issues, completing service requests, and providing a professional support experience for our clients. You...Remote work
- We are seeking an entry-level Production Support Engineer to join a manufacturing operation and gain hands-on experience across multiple areas of the factory. This position is designed for an individual with an interest in industrial, mechanical, or manufacturing engineering...
- ...outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers...Work at officeLocal area
- M&D in Southlake, TX is seeking a Helpdesk Support Technician to support the implementation, organization, and troubleshooting of network systems, software, hardware, and related communications protocols. The role requires a Bachelor’s degree in Computer Science or MIS...
- ...how clients manage their money by delivering innovative, reliable technology products and services at scale. As a Production Support Data Engineer supporting Schwab’s cloud data and analytics ecosystem, you will lead the operational support of enterprise data platforms,...Full timeWork at officeAfternoon shift
The Charles Schwab Corporation
Southlake, TX3 days ago - ...have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible... ...Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb...Casual workLive inWork at officeRemote work
GrabJobs
Carrollton, TX1 day ago - IT Help Desk Support Specialist Love technology? Enjoy solving problems? Want to grow your IT career with a team that invests in your success? At prototype:IT, we're more than an IT support company—we're a trusted technology partner helping businesses thrive through innovative...Work at officeRemote work
- ...experienced Senior Network Administrator to design, optimize, secure, and support enterprise network infrastructure across on-premises and cloud environments. This role combines hands-on network engineering with strategic infrastructure planning, automation, documentation,...Hourly payContract workRemote work
- ...Carrollton, Texas, MB2 Dental partners with dentists to help them preserve their professional autonomy while providing the resources and support needed to operate successful practices.MB2 Dental is seeking an experienced IT Asset Management Specialist to oversee and support...Contract workWork at officeFlexible hoursShift work
- ...Supermarkets, Market Street and Amigos. The Roanoke distribution center has 2 openings for a Computer Operator. Job Description: To provide support to retail stores and distribution center team in order processing and systems support. Key Responsibilities Include But Are Not...Work at officeShift work
$37.95 - $42.9 per hour
...excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on...Full timeWork at officeRemote workWeekend workIntelligent Technical Solutions
Farmers Branch, TX2 days ago- ...Standard Motor Products in Lewisville, Texas, seeks a skilled network professional to administer cloud networking components, support Microsoft 365 services, and manage hybrid identity integration. Applicants should have 4-7 years of enterprise networking experience and...
Standard Motor Products
Lewisville, TX4 days ago $140k - $145k
Charles Schwab is hiring a Production Support Data Engineer to support the cloud data and analytics ecosystem. In this onsite hybrid role across Southlake, TX and Austin, TX , you will help keep enterprise data platforms and business-critical data applications running reliably...Afternoon shift- ...Menzies Aviation in Grapevine, TX is seeking an IT Support Associate to design, implement, maintain and support user technology, including desktops, printers, phones, and copiers. You will serve as the first point of contact for staff needing technical help and coordinate...
Menzies Aviation
Grapevine, TX4 days ago - ...to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. L3Harris Engineering Hiring Event – Rockwall, Texas (11/10) Must have a minimum of 3 years relevant experience and be eligible to obtain a DOD Secret...Local area
L3Harris Technologies
Flower Mound, TX3 days ago - ...IT Support Specialist IIThe IT Support Specialist II is the first point of contact for employee technology needs. Responsible for documenting, troubleshooting, and resolving all support requests for company supported hardware, services, and applications. The position will...Remote work
Rise Internet
Roanoke, TX4 days ago - ...Centersquare is seeking an IT professional to manage onboarding and office IT support. You will procure and prepare laptops, configure accounts, and handle cloud phone issues for staff. In addition, you will provide on-call support for VIPs, manage Office 365 and OneDrive...Work at office
Centersquare
Coppell, TX4 days ago - ...Application Support Engineer THE COMPANY: Lanvera is a leading CCM (Customer Communications Management) outsourcing and technology company specializing in the design, production, and delivery of secure customer communications, including invoices, statements, tax forms...Work at officeRelocation
Lanvera
Coppell, TX4 days ago $20 per hour
...healthcare better. Opportunities Available As a Quality Engineering intern at Stryker, you will be placed in one of the following... ...Quality PQE interns collaborate with cross-functional teams to support product sustainment. When non-conforming issues arise in production...Hourly payInternshipLive outWork at officeRelocation packageStryker
Flower Mound, TX5 days ago$25 per hour
...partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're... ...measures Qualifications: Bachelor's Degree in Computer Engineering or related field, and at least two (2) years of experience in...H1bWork at officeLocal areaLiberty Software
Grapevine, TX6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Engineer I. Be the first to apply!
Related searches
- field support Flower Mound, TX
- director operations support Flower Mound, TX
- support services Flower Mound, TX
- product support Flower Mound, TX
- community support Flower Mound, TX
- store support Flower Mound, TX
- remote support Flower Mound, TX
- orderly hospital support services Flower Mound, TX
- medical support Flower Mound, TX
- support Flower Mound, TX