District Executive

Regional Branch Manager

Responsibilities include but are not limited to:

• Oversee the performance, growth and sales efforts of 15-17 retail branch locations within an assigned region.
• Coach and develop a team of Branch Managers to drive consistent performance and operational excellence across all branches.
• Build and maintain a high-performing culture focused on accountability, associate engagement, recognition and continuous improvement.
• Ensure branch associates are actively engaged in Small Business and Consumer deposit growth activities, including lead execution, proactive outreach, and community engagement.
• Closely monitor sales metrics (productivity, deposit growth, client acquisition, cross sell performance, and revenue growth) and take action to sustain or improve results.
• Conduct regular branch visits to observe behaviors, coach leaders, and support development of branch associates to enhance customer engagement, satisfaction, retention, and wallet share growth.
• Support swift remediation of customer concerns, ensuring issues are resolved effectively and professionally.
• Assist Branch Manager in developing and maintaining centers of influence to increase quality referrals and build robust consumer, mortgage, and SMB loan and deposit pipelines.
• Establish and manage branch to branch objectives, goals, and detailed sales/service action plans necessary for achieving regional performance targets
• Provide leadership, training, coaching, direction, and succession planning for all associates within the region.
• Promote a customer centric culture across all branches, ensuring exceptional experiences that exceed client expectations.
• Control expenses and attrition while maximizing revenue opportunities throughout the region.
• Prepare and conduct performance evaluations for Branch Managers and review evaluations for branch associates, including salary recommendations.
• Lead the recruiting and hiring of branch associates; identify and develop high potential talent.
• Ensure the region meets all Community Reinvestment Act (CRA) service obligations.
• Strengthen collaboration and alignment across business lines to support holistic client financial needs and maximize market opportunity.

Required Skills:

• Ability to prioritize, organize, and delegate and follow up on assignments.
• Ability to clearly verbalize and present information to customers, prospects, staff, etc.
• Ability to direct and guide staff and all related parties to accomplish objectives.
• Ability to respond to common inquiries/complaints from customers, regulatory agencies, or members of the business.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Must have good verbal, written and interpersonal communication skills.
• Basic PC skills including Microsoft Word, Excel.

Required Experience:

• High School Diploma or GED equivalent and minimum of 7 years of experience in Branch Management / related managerial experience with heavy emphasis on business clientele.
• Demonstrated prior experience in business-to-business sales and sales management.

Preferred Experience:

• Bachelor's Degree.
• FIS/IBS (Integrated Banking Solutions).