Customer Care Manager - State Farm Agent Team Member

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join a Trusted State Farm Legacy in Denver - Customer Care Manager Opportunity!

We're a second-generation State Farm Agency proudly entering our 10th year as an independent agency owner. We're known for our stability, exceptional customer care, and a supportive team environment where people build rewarding, long-term careers. If you're seeking a role with a strong national brand , genuine job stability , and real opportunities for growth , we'd love to meet you!

Customer Care Manager

Position Overview

We're looking for an experienced, friendly, and leadership-oriented professional to join our growing team in our Denver office as Customer Care Manager. In this key role, you'll lead our customer service operations - overseeing daily client interactions, managing policy questions, claims support, billing, and team performance while building lasting client relationships. This is an excellent in-office leadership position for someone who thrives in a fast-paced, team-oriented environment with room for advancement.

Compensation

$55,000 - $80,000+ (Base Salary + Commissions + Performance Bonuses)

What We Offer

• Competitive Base Salary + Commissions & Bonuses

• 401(k) Matching Retirement Plan

• Major Medical Insurance - Agency pays 50% of the premium

• Supplemental Life Insurance - Fully paid by the agency

• Supplemental Health Policy - Fully paid by the agency

• Comprehensive paid training and ongoing development

• Generous Paid Time Off (PTO)

• Clear pathways for advancement within the agency

Who We're Looking For

• Strong leadership and team management skills

• Excellent communication, problem-solving, and customer service abilities

• A positive attitude with a genuine desire to help both clients and team members

• Reliable, organized, and experienced in a team environment

• Interest in building a stable, long-term career with growth potential

• Prior customer service, insurance, or management experience is a plus - we provide excellent training and support!

If you value working with a respected brand, want outstanding benefits, and are ready to lead and grow with a proven agency, this could be the perfect fit.

Location: Denver Metro Area (In-Office)

Employment Type: Full-Time

Ready to join a supportive, high-performing team?

Apply now - we'll review your application and reach out to qualified candidates soon!


Compensation: $55,000.00 - $80,000.00 per year


We're Hiring!

We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Bill Knight - State Farm Agent may be the right fit for you!
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in LoHi, North Denver.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a second generation State Farm agent.
• I am a proud graduate of Florida State University.
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.