Senior IT Support & Escalation Lead Hybrid/Remote
Govcio
- Remote job
GovCIO is hiring a Senior IT Support Help Desk Specialist in Alexandria, VA. The role involves leading complex troubleshooting efforts and mentoring junior team members. Ideal candidates will have a Bachelor’s degree in IT and robust experience in Microsoft environments, with a commitment to ITIL practices and must be DoD 8570 compliant. Employee perks include flexible work environments and corporate discounts. #J-18808-Ljbffr Govcio
$63k - $95k
K&L Gates is seeking a Senior Desktop Support Analyst to provide IT support across multiple offices in Miami. The role includes ownership of escalated tickets, engaging with customers to resolve IT issues, and facilitating new hire orientations. The ideal candidate will...Remote jobSenior- ...like to work in a supportive,... ...'re a seasoned IT support professional... ...locations. In this hybrid role (3 days in... ...office, 2 days remote), you'll report... ...complex issues, escalating to global teams... ...Support: Deliver senior-level, white-glove... ...actions while leading by example....Remote workSeniorCasual workWork at officeLocal area
- A tech solutions provider is seeking an IT Escalation Supervisor to lead the IT Services Support Team. Responsible for supervising operations, coaching Level I... ...offers a competitive salary and the flexibility of remote work. The ideal candidate will be self-driven and exceptionally...Remote job
- ...era through robust IT structures, strategic... ...Position Overview The Support & Field Services Lead plays a critical... ...mentorship across remote, hybrid, and field-based technicians... ..., supporting escalations, and driving accountability... ..., mentorship, or senior technician...Remote workWork at officeLocal areaShift work
- ...Req ID: 139027 Remote Position: Hybrid Region: Americas Country: USA... ...be an experienced technical support troubleshooter who has spent... ...customers, and managing escalations on mission-critical networks... ...approach, we partner with leading companies in Aerospace and...Remote workSeniorWork at office
- ...Renewable Energy is seeking a Technical Support Specialist III to manage endpoint technologies, deployments, and secure IT services for onsite and remote staff. You will work with IT,... ...documentation, and collaboration, with a hybrid schedule and opportunities to mentor...Remote workSenior
$150k - $236k
...looking for an experienced IT Support Lead to deliver exceptional... .... You will serve as a senior technical resource for... ....Act as the senior escalation point for complex... ...audits, and logistics for remote and in-office... ...workplace technology, and hybrid/remote employee setups...Remote workFull timeTemporary workWork at officeLocal areaFlexible hoursShift work- The Ohio Attorney General's Office is seeking a Lead System Administrator (Infrastructure Specialist 4) for its Information Technology Services group. This is a hybrid in-person/remote role based at 30 E. Broad St., Columbus, OH. You will lead a team of system admins,...Remote workSeniorWork at office
- TechFlow Inc. is seeking a Senior Systems Administrator to support a critical DoD program, administering and optimizing the enterprise IT infrastructure to ensure secure, available systems. Hybrid remote work requires in‑person meetings in the Northern VA/DC Metro area...Remote workSenior
$90k - $110k
...opine on their use of AI products.Senior Salesforce Administrator (Hybrid - Birmingham, AL) Overview We are... ...initiatives. This is a highly visible role supporting critical business processes,... ...Model: Hybrid (~3 days onsite / 2 days remote) Key Responsibilities Own day-to-...Remote workSeniorWork at officeLocal area$25 - $27 per hour
A prominent consulting firm is seeking a Senior Technical Support professional for a hybrid position in Wilmington, DE. This is a 6-month contract with potential... ...strong technical support skills, at least 1 year of remote help desk experience, and familiarity with...Remote workSeniorContract work- ...application, and security teams to maintain scalable solutions. Responsibilities include deploying and maintaining databases across hybrid environments, optimizing performance, and ensuring high availability with clustering, replication, and DR. #J-18808-Ljbffr Applied...Remote jobSenior
- Triumvirate Environmental seeks an IT Network Administrator II to join our IT team in Somerville, MA. The role focuses... ...onsite in Somerville for 90 days, then transitions to a hybrid schedule (3 days onsite, 2 remote) pending approval. #J-18808-Ljbffr Triumvirate...Remote workSenior
$130k - $160k
Senior Data Engineer Stack: JavaScript (Node/Lambdas)... ...innovative as the solutions it supports.The RoleAs a Senior... ...& Strategy: Lead by example in designing... ...foster a sense of community.Hybrid: For those who prefer a... ...balance between office and remote work, we offer a hybrid...Remote workSeniorWork at officeFlexible hours- Intelliguard is hiring a hands-on Help Desk Support Specialist to be the first point... ...-user experience, coordinate with senior IT staff, and help maintain devices,... ..., and software. This role is hybrid with Columbus, OH on-site and remote options. #J-18808-Ljbffr...Remote workSenior
$127.35k - $141.5k
...be considered.Eversource supports work-life balance by offering hybrid schedules for certain roles... ...apply to roles approved for remote work and are subject to... ...changes. Engages directly with IT management, development... ...to help others grow. Leads and coaches within their team...Remote workSeniorFull timeH1bWork at office- ...in Seattle. This role involves leading the integration of new... ...clients and providing hands-on support across varied IT environments. The successful candidate... ...tools. The position offers a hybrid work model of 3 days in office and 2 days remote. #J-18808-Ljbffr Seitel...Remote workSeniorWork at office
$156.25k - $173.61k
...considered.Eversource supports work-life balance by offering hybrid schedules for... ...approved for remote work and are... ...Responsible for leading the development... ...all areas of IT. Specifically,... ...to identify and escalate issues that will... ...least 2 years in senior level roles...Remote workSeniorFull timeH1bWork at office- ...Administrator to join our Grand Prairie-based IT Operations team. This role focuses on... ...Directory, Windows and Linux servers, and hybrid infrastructure across on-prem and cloud environments... ...onsite role offers a hybrid schedule (one remote day/week after 90 days) and travel #J-188...Remote workSenior1 day per week
- A technology solutions provider in McLean, Virginia is seeking a Senior IT Support Specialist / Support Lead to provide advanced technical expertise and leadership for the IT support team. The role involves hands-on Tier 3 support, operational leadership, and strategic...Senior
- ...interfaces and will lead a team of... ...to enhancing, supporting, and maintaining... ...report into the IT Director HR and... ...Application Support Senior Manager will... ...for hybrid work schedules... ...in-office and remote work, to be based... ...when and how to escalate appropriately...Remote workSeniorFull timeWork at officeLocal areaWorldwideRelocation packageFlexible hours
- ...seeking a Production support portfolio lead to join our team in... ...handling scheduling, escalations, and talent... ...Management: Liaise with senior leadership, product... ...Typically 10+ years in IT service management,... ...many positions offer remote or hybrid work options, these...Remote workWork at officeFlexible hours
- A leading financial services company is seeking a Senior Manager, Premium Support Engineer to act as the primary technical authority for enterprise clients. You will manage... ...for enterprise-level software. This role is remote and offers competitive benefits. #J-18808-...Remote jobSenior
$113.01k - $202.16k
...seeking a highly experienced Senior Data Center & Cloud... ...Engineer to join our team in a hybrid capacity (3 days onsite / 2 days remote) at Mount Sinai Health... ...The ideal candidate will lead initiatives across data... ...experience designing and supporting hybrid and multi-cloud network...Remote workSeniorTraineeshipLocal area$29 - $37.15 per hour
...We are currently seeking a Deskside Support Lead Technician to join our team in Edison,... ...remediate areas needed for improvement, escalating when appropriate. ~ Backup for onsite... ...’s needs. While many positions offer remote or hybrid work options, these arrangements are subject...Remote workTemporary workWork at officeLocal areaFlexible hours- ...Description Job Description The Senior Fleet Support Engineer on the Vehicle... ...serves as the first line of escalation for complex, on-site... ...detection capabilities. Lead field validation efforts, including... .... Experience with remotely supporting vehicle troubleshooting...Remote workSeniorTemporary workRelocation package
- RealPage, Inc. is seeking a senior Product Support Agent III to resolve complex inquiries for Data & Analytics products, including Business Intelligence... ...root causes, document issues in CRM, and either resolve or escalate to engineering. You will mentor teammates to deepen...Senior
£90.85k - £113.76k per year
...re seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation... ...“engineering has what it needs to fix it.” This... ...Customer Escalations Team Lead. Key... ...and your family! Remote first company —most of...Remote workSeniorFull timeWork at officeHome officeFlexible hours- ...backed by some of the leading practitioners of... ...personalized service and support. Through continuous... ...working on a hybrid schedule, 3 days onsite and 2 days remote. WHAT YOU'LL DO REO... ...updates, and escalations. Participate in audits... ...individuality - we embrace it, we support it, and...Remote workSenior
- HealthDrive in Framingham, MA is seeking an IT Support Specialist II to advance second-line resolution across clinical and business applications, Microsoft 365, identity services, endpoint management, and end-user support. This role blends breadth with depth, focusing...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior IT Support & Escalation Lead Hybrid/Remote. Be the first to apply!
- senior safety specialist Alexandria, VA
- senior technology project manager Alexandria, VA
- remote senior business analyst Alexandria, VA
- senior manager clinical operations Alexandria, VA
- senior supervisor Alexandria, VA
- senior leadership Alexandria, VA
- senior grant accountant Alexandria, VA
- senior storage engineer Alexandria, VA
- senior manager automotive Alexandria, VA
- senior magento developer Alexandria, VA

