IT Support Team Lead — Remote & Escalations
IronOrbit
- Remote job
A tech solutions provider is seeking an IT Escalation Supervisor to lead the IT Services Support Team. Responsible for supervising operations, coaching Level I/II staff, and ensuring customer satisfaction, this role demands a solid technical background and leadership skills. Candidates should have over 7 years of relevant experience and necessary IT certifications. This position offers a competitive salary and the flexibility of remote work. The ideal candidate will be self-driven and exceptionally detail-oriented. #J-18808-Ljbffr IronOrbit
$80k - $90k
...services company is looking for an IT Support Supervisor to oversee the IT Services Support Team's daily operations. Responsibilities include managing escalations, coaching staff, and ensuring... ...Candidates should have 7+ years of leading IT support, hold several relevant...Remote jobFull time- GovCIO is hiring a Senior IT Support Help Desk Specialist in Alexandria, VA. The role involves leading complex troubleshooting efforts and mentoring junior team members. Ideal candidates will have a Bachelor’s degree in IT and robust experience in Microsoft environments...Remote jobFlexible hours
- ...Team Lead, Technical Support Representative IV Facility Solutions Group is dedicated to timeless contribution... ...quality assurance Identify and escalate priority issues per Client... ...capabilities Proficient computer skills in remote desktops, G-Suite and OS navigation...Remote work
- Overview Join our team at Cobalt Benefits Group and start an... ...employee benefits solutions. As an IT Support Team Lead, you\'ll play an important... ...and customer interactions. Escalation Management: Handle complex... ...connectivity issues, remote access problems, and other technical...Remote workTemporary workWork at officeFlexible hours
- ...Our partner is looking for a Technical Support Team Lead, Pressable based in Austria. This is... ...oversee SLAs, performance metrics, and escalation handling while also contributing directly... ...problem-solving Benefits Fully remote working environment with flexibility and...Remote jobFull timeHome office
- ...AI. We give technical teams the freedom of code with... ...-quality, and scalable support engineering operation while... ...users. Location: Remote, United States.... ...and growth support Escalation point to the team Take... ...functional work with other team leads Onboard new members...Remote workImmediate startVisa sponsorship
$34 - $41.2 per hour
...genuinely believe in supporting our customers and one... ...SMIT) is one the largest IT services program for... ...System Administrator Team Lead (TL) provides support... ...have the ability to work remotely or work from home.... ...~ First point of escalation/contact for technicians...Remote workFor contractorsWork at officeLocal areaWork from home$95k - $110k
...Technical Support Team Lead Department: Engineering Employment Type: Full Time Location: Remote, US Reporting To: Andy Buckley Compensation... ...accurate resolution of escalated technical issues,... ...technologies Understanding of IT service management (ITSM)...Remote workFull timeFlexible hours- ...Support And Moderation Team Lead Social Discovery Group (SDG) is one of the world... ...of like-minded people and IT professionals specializing... ...teams of digital nomads work remotely from Cyprus, Malta, the... ...prioritization, schedules/shifts, and escalation processes. Implement...Remote workFull timeWork at officeWork from homeShift work
- ...Description Job Description Title: IT Support Coordinator Reports to:... ...between technical teams and end-users. The role requires... ...help desk ticketing systems and remote support tools. Strong... ...ensuring timely resolution and escalation when necessary. Coordinate...Remote workFull timeLocal area
- ...IT Support Coordinator S-PRO, a top-tier Digital Innovation and Software Engineering company... ...in AI, Blockchain and Data Science. Our team of over 200 dedicated professionals... ...equipment records, and software licenses; Escalate technical issues to appropriate...Remote work
- ...a dedicated customer-support team, and a secure database... ...The Premier Support Lead, Named Accounts is a senior... ...management function. It is a senior support... ...internal coordination, and escalation routing. They shepherd... .... · Ability to work remotely with discipline and...Remote workLocal areaImmediate start
- ...Desk Engineer to join our IT support team. This role is essential in providing... ...Serve as the Tier 2/3 escalation point for complex technical... ...Provisioning & Room Readiness Lead the imaging, configuration,... ..., hybrid events, and remote presentations. User Engagement...Remote workFor contractorsShift work
$74k - $96.4k
...recruiting a Technology Support Coordinator in our... ...coordinates the provision of IT support services to... ...technologies (workstations, remote access, mobile devices,... ...issues, respond to escalations, track resolutions, and... ...manner as a member of a team. To perform this job successfully...Remote workContract workInternshipWork at officeLocal area- ...talent in engineering, IT, and emerging... ...seeking a Technology Support Coordinator to join our team. This Technology Support... ...role will involve leading daily IT support... ...act as the primary escalation point for complex incidents... ...(onsite and remote) to ensure Service Level...Remote workWork experience placementMonday to Friday
$27.02 - $35.13 per hour
...Technology Support Coordinator Job ID: 3224... ...community-we help build it. We are the largest... ...procedures and manages escalations across teams and vendors. This position... ...: Serves as a lead Tier 3 escalation resource... ..., over the phone, or remote desktop 30% -...Remote workHourly payFull timeTemporary workPart timeWork experience placementSummer workLive outWork at officeWork visaMonday to FridayFlexible hoursShift workWeekend workAfternoon shift$30k
...million in fees. Our team Our team is now in the... ...we work Owner is a remote-first, global company... ...execution-obsessed Tier I Support Team Lead to lead from the floor... ...passive management. It’s about daily presence... ...and intervene quickly Escalate issues appropriately...Remote workWork at officeLocal area- MySigrid is seeking an experienced Senior IT Support Specialist to be the primary contact for technical escalations and IT operations. This role involves troubleshooting... ...hardware and software issues, mentoring junior team members, and ensuring seamless technology...Remote job
$115.8k - $165.2k
...Executive Support Lead The Executive Support Lead is a... ...our executive leadership team. This individual will act... ...contact for executive escalations, and coordinating... ...Provide all levels of IT support to the CEO as needed... ...iPads and iPhones, VPN and remote computing. PC hardware...Remote workFull timeTemporary workLocal area- Bizoforce Hiring - Coupa Support Lead (AMS / Production Support) - USA... ...Accelerating Digital Innovation USA remote full_time Posted 4 days ago... ...L3 support operations Act as escalation point for incidents, problems... ...and infrastructure teams for resolution Ensure data integrity...Remote workFull time
- ...Technical Support Team Manager, Need Linux and MSP Experience, Des Plaines... ...with some Onsite and some Remote in Des Plaines, IL required.... ...develop the team by training, lead by example, coach and inspire... ...technical issues and serve as an escalation point if necessary. Your job...Remote work
$100.07k - $157.47k
...Executive Technical Support Consultant... ...serve as the Site Lead within our Onsite Tech Services (OTS) team. This role is responsible... ...-glove, high-touch IT support to EC and ELT... ...days per week **Remote or hybrid work arrangements... .... Act as the escalation point for complex...Remote workPart timeWork experience placementWork at officeLocal areaMonday to FridayFlexible hours$100k - $125k
...Description We are seeking a highly specialized FTZ Support Engineer / Team Lead to serve as the primary Tier 2 escalation point and operational leader for our Foreign-... ...federal, state or local protected class. #LI-Remote Employee Type: Employee Time Type: Full Time...Remote workFull timeContract workTemporary workLocal areaVisa sponsorshipShift work$102k - $127k
...Senior IT Support Engineer, Site Lead Phoenix, Arizona Apply Who We Are... ...in our product and in our team. Our Values ( If this... ...(3 days in office, 2 days remote), you'll report to the IT Support... ...and resolve complex issues, escalating to global teams as needed....Remote workCasual workWork at officeLocal area- ...highly motivated Helpdesk Support Lead to supervise and... ...prioritizes service requests and IT‑related projects.... ...of the helpdesk support team to ensure high‑quality... ...timely resolution and escalation when necessary. Respond... ...lifecycle management, and remote support tools. Hands‑...Remote workTemporary workFlexible hoursShift workRotating shift
- ...digital era through robust IT structures, strategic... ...Overview The Support & Field Services Lead plays a critical role... ...’ Support and Field teams. Reporting to the... ...team mentorship across remote, hybrid, and field-... ...assignment, supporting escalations, and driving...Remote workWork at officeLocal areaShift work
- ...Senior Cybersecurity Support Led to oversee... ...leadership role, the Lead will direct day-to-... ...timely assignment, escalation, and resolution of... ...technicians, and engineering teams on threat detection... ...another federal IT contractor. As an... ...one of the most remote and harshest environments...Remote workFor contractors
- ..., is hiring a Field Service Support Lead for our FW Murphy Production... ...Operations, and Technical Support teams to ensure timely issue... ...addition to serving as a technical escalation resource, the role assists... ...resolution activities both remotely and on-site. • Provide day...Remote workTemporary workWork experience placementFlexible hours
$100.07k - $157.47k
...Executive Technical Support Consultant will serve as the Site Lead within our Onsite Tech Services (OTS) team. This role is... ...‑glove, high‑touch IT support to Executive... ...Onsite, 5 days per week Remote or hybrid work... ...systems. Act as the escalation point for complex or...Remote workWork at officeLocal areaMonday to FridayFlexible hours- ...career-oriented, and customer-focused Remote Support Technician Lead to join our team in McLean, VA . In this role, you... ...and requests, supporting IT infrastructure and mission-critical... ...remote desktop repairs and minimizing escalations to Tier 3 support. Provide user support...Remote jobWork experience placementWork at officeLocal areaShift work
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