Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Support Team Lead — Remote & Escalations

IronOrbit

Anaheim, CA
  • Remote job

A tech solutions provider is seeking an IT Escalation Supervisor to lead the IT Services Support Team. Responsible for supervising operations, coaching Level I/II staff, and ensuring customer satisfaction, this role demands a solid technical background and leadership skills. Candidates should have over 7 years of relevant experience and necessary IT certifications. This position offers a competitive salary and the flexibility of remote work. The ideal candidate will be self-driven and exceptionally detail-oriented. #J-18808-Ljbffr IronOrbit

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Support Team Lead — Remote & Escalations in Anaheim, CA vacancy
  • $80k - $90k

     ...services company is looking for an IT Support Supervisor to oversee the IT Services Support Team's daily operations. Responsibilities include managing escalations, coaching staff, and ensuring...  ...Candidates should have 7+ years of leading IT support, hold several relevant... 
    Remote job
    Full time

    F3 Design

    Anaheim, CA
    1 day ago
  • GovCIO is hiring a Senior IT Support Help Desk Specialist in Alexandria, VA. The role involves leading complex troubleshooting efforts and mentoring junior team members. Ideal candidates will have a Bachelor’s degree in IT and robust experience in Microsoft environments... 
    Remote job
    Flexible hours

    GovCIO

    Alexandria, VA
    2 days ago
  •  ...Team Lead, Technical Support Representative IV Facility Solutions Group is dedicated to timeless contribution...  ...quality assurance Identify and escalate priority issues per Client...  ...capabilities Proficient computer skills in remote desktops, G-Suite and OS navigation... 
    Remote work

    Facility Solutions Group

    Round Rock, TX
    4 days ago
  • Overview Join our team at Cobalt Benefits Group and start an...  ...employee benefits solutions. As an IT Support Team Lead, you\'ll play an important...  ...and customer interactions. Escalation Management: Handle complex...  ...connectivity issues, remote access problems, and other technical... 
    Remote work
    Temporary work
    Work at office
    Flexible hours

    A Hiring Company

    Exeter, NH
    2 days ago
  •  ...AI. We give technical teams the freedom of code with...  ...-quality, and scalable support engineering operation while...  ...users. Location: Remote, United States....  ...and growth support Escalation point to the team Take...  ...functional work with other team leads Onboard new members... 
    Remote work
    Immediate start
    Visa sponsorship

    n8n

    United States
    22 hours ago
  • $34 - $41.2 per hour

     ...genuinely believe in supporting our customers and one...  ...SMIT) is one the largest IT services program for...  ...System Administrator Team Lead (TL) provides support...  ...have the ability to work remotely or work from home....  ...~ First point of escalation/contact for technicians... 
    Remote work
    For contractors
    Work at office
    Local area
    Work from home

    CDW

    United States
    22 hours ago
  • $95k - $110k

     ...Technical Support Team Lead Department: Engineering Employment Type: Full Time Location: Remote, US Reporting To: Andy Buckley Compensation...  ...accurate resolution of escalated technical issues,...  ...technologies Understanding of IT service management (ITSM)... 
    Remote work
    Full time
    Flexible hours

    Interact Software

    United States
    2 days ago
  •  ...Support And Moderation Team Lead Social Discovery Group (SDG) is one of the world...  ...of like-minded people and IT professionals specializing...  ...teams of digital nomads work remotely from Cyprus, Malta, the...  ...prioritization, schedules/shifts, and escalation processes. Implement... 
    Remote work
    Full time
    Work at office
    Work from home
    Shift work

    Social Discovery Group

    United States
    1 day ago
  •  ...Description Job Description Title: IT Support Coordinator Reports to:...  ...between technical teams and end-users. The role requires...  ...help desk ticketing systems and remote support tools. Strong...  ...ensuring timely resolution and escalation when necessary. Coordinate... 
    Remote work
    Full time
    Local area

    Ocean State Media Group

    Providence, RI
    4 days ago
  •  ...IT Support Coordinator S-PRO, a top-tier Digital Innovation and Software Engineering company...  ...in AI, Blockchain and Data Science. Our team of over 200 dedicated professionals...  ...equipment records, and software licenses; Escalate technical issues to appropriate... 
    Remote work

    SPRO Corp

    United States
    2 days ago
  •  ...a dedicated customer-support team, and a secure database...  ...The Premier Support Lead, Named Accounts is a senior...  ...management function. It is a senior support...  ...internal coordination, and escalation routing. They shepherd...  .... · Ability to work remotely with discipline and... 
    Remote work
    Local area
    Immediate start

    Metrc, LLC

    Lakeland, FL
    14 days ago
  •  ...Desk Engineer to join our IT support team. This role is essential in providing...  ...Serve as the Tier 2/3 escalation point for complex technical...  ...Provisioning & Room Readiness Lead the imaging, configuration,...  ..., hybrid events, and remote presentations. User Engagement... 
    Remote work
    For contractors
    Shift work

    ValueMomentum

    Chevy Chase, MD
    4 days ago
  • $74k - $96.4k

     ...recruiting a Technology Support Coordinator in our...  ...coordinates the provision of IT support services to...  ...technologies (workstations, remote access, mobile devices,...  ...issues, respond to escalations, track resolutions, and...  ...manner as a member of a team. To perform this job successfully... 
    Remote work
    Contract work
    Internship
    Work at office
    Local area

    Hunton Andrews Kurth LLP

    Washington DC
    2 days ago
  •  ...talent in engineering, IT, and emerging...  ...seeking a Technology Support Coordinator to join our team. This Technology Support...  ...role will involve leading daily IT support...  ...act as the primary escalation point for complex incidents...  ...(onsite and remote) to ensure Service Level... 
    Remote work
    Work experience placement
    Monday to Friday

    Trilyon, Inc.

    Ocoee, FL
    4 days ago
  • $27.02 - $35.13 per hour

     ...Technology Support Coordinator Job ID: 3224...  ...community-we help build it. We are the largest...  ...procedures and manages escalations across teams and vendors. This position...  ...: Serves as a lead Tier 3 escalation resource...  ..., over the phone, or remote desktop 30% -... 
    Remote work
    Hourly pay
    Full time
    Temporary work
    Part time
    Work experience placement
    Summer work
    Live out
    Work at office
    Work visa
    Monday to Friday
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Maricopa Community College District

    Tempe, AZ
    1 day ago
  • $30k

     ...million in fees. Our team Our team is now in the...  ...we work Owner is a remote-first, global company...  ...execution-obsessed Tier I Support Team Lead to lead from the floor...  ...passive management. It’s about daily presence...  ...and intervene quickly Escalate issues appropriately... 
    Remote work
    Work at office
    Local area

    GrabJobs

    United States
    1 day ago
  • MySigrid is seeking an experienced Senior IT Support Specialist to be the primary contact for technical escalations and IT operations. This role involves troubleshooting...  ...hardware and software issues, mentoring junior team members, and ensuring seamless technology... 
    Remote job

    Mysigrid

    Manila, UT
    1 day ago
  • $115.8k - $165.2k

     ...Executive Support Lead The Executive Support Lead is a...  ...our executive leadership team. This individual will act...  ...contact for executive escalations, and coordinating...  ...Provide all levels of IT support to the CEO as needed...  ...iPads and iPhones, VPN and remote computing. PC hardware... 
    Remote work
    Full time
    Temporary work
    Local area

    Chubb

    Los Angeles, CA
    1 day ago
  • Bizoforce Hiring - Coupa Support Lead (AMS / Production Support) - USA...  ...Accelerating Digital Innovation USA remote full_time Posted 4 days ago...  ...L3 support operations Act as escalation point for incidents, problems...  ...and infrastructure teams for resolution Ensure data integrity... 
    Remote work
    Full time

    Bizoforce Inc.

    New York, NY
    2 days ago
  •  ...Technical Support Team Manager, Need Linux and MSP Experience, Des Plaines...  ...with some Onsite and some Remote in Des Plaines, IL required....  ...develop the team by training, lead by example, coach and inspire...  ...technical issues and serve as an escalation point if necessary. Your job... 
    Remote work

    NextStep

    Des Plaines, IL
    1 day ago
  • $100.07k - $157.47k

     ...Executive Technical Support Consultant...  ...serve as the Site Lead within our Onsite Tech Services (OTS) team. This role is responsible...  ...-glove, high-touch IT support to EC and ELT...  ...days per week **Remote or hybrid work arrangements...  .... Act as the escalation point for complex... 
    Remote work
    Part time
    Work experience placement
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Voya Financial

    San Diego, CA
    6 hours ago
  • $100k - $125k

     ...Description We are seeking a highly specialized FTZ Support Engineer / Team Lead to serve as the primary Tier 2 escalation point and operational leader for our Foreign-...  ...federal, state or local protected class. #LI-Remote Employee Type: Employee Time Type: Full Time... 
    Remote work
    Full time
    Contract work
    Temporary work
    Local area
    Visa sponsorship
    Shift work

    QAD, Inc.

    Houston, TX
    1 day ago
  • $102k - $127k

     ...Senior IT Support Engineer, Site Lead Phoenix, Arizona Apply Who We Are...  ...in our product and in our team. Our Values ( If this...  ...(3 days in office, 2 days remote), you'll report to the IT Support...  ...and resolve complex issues, escalating to global teams as needed.... 
    Remote work
    Casual work
    Work at office
    Local area

    Justworks

    Phoenix, AZ
    1 day ago
  •  ...highly motivated Helpdesk Support Lead to supervise and...  ...prioritizes service requests and IT‑related projects....  ...of the helpdesk support team to ensure high‑quality...  ...timely resolution and escalation when necessary. Respond...  ...lifecycle management, and remote support tools. Hands‑... 
    Remote work
    Temporary work
    Flexible hours
    Shift work
    Rotating shift

    Tripoint Solutions

    Washington DC
    1 day ago
  •  ...digital era through robust IT structures, strategic...  ...Overview The Support & Field Services Lead plays a critical role...  ...’ Support and Field teams. Reporting to the...  ...team mentorship across remote, hybrid, and field-...  ...assignment, supporting escalations, and driving... 
    Remote work
    Work at office
    Local area
    Shift work

    Klik Solutions, LLC

    Baltimore, MD
    8 days ago
  •  ...Senior Cybersecurity Support Led to oversee...  ...leadership role, the Lead will direct day-to-...  ...timely assignment, escalation, and resolution of...  ...technicians, and engineering teams on threat detection...  ...another federal IT contractor. As an...  ...one of the most remote and harshest environments... 
    Remote work
    For contractors

    Akima

    Norfolk, VA
    4 days ago
  •  ..., is hiring a Field Service Support Lead for our FW Murphy Production...  ...Operations, and Technical Support teams to ensure timely issue...  ...addition to serving as a technical escalation resource, the role assists...  ...resolution activities both remotely and on-site. • Provide day... 
    Remote work
    Temporary work
    Work experience placement
    Flexible hours

    Dover Corporation

    Rosenberg, TX
    22 hours ago
  • $30 - $35 per hour

     ...Insight Global is hiring for an IT Help Desk Lead Analyst to join their team. This team provides technical support to the company's internal...  .... Technical Support & Escalation Act as the primary escalation...  ...Preferred Skills Experience with remote and on-site support in... 
    Remote work
    Work at office

    Insight Global

    Atlanta, GA
    2 days ago
  •  ...career-oriented, and customer-focused Remote Support Technician Lead to join our team in McLean, VA . In this role, you...  ...and requests, supporting IT infrastructure and mission-critical...  ...remote desktop repairs and minimizing escalations to Tier 3 support. Provide user support... 
    Remote job
    Work experience placement
    Work at office
    Local area
    Shift work

    ManTech

    Mc Lean, VA
    1 day ago
  •  ...Position Title: Platform Support Lead Specialist Location: Remote (In the U.S) Other Considerations...  ....gov Platform Management team in delivering high-...  ...Serve as the primary escalation point for front-line...  ...of relevant experience in IT support operations, service... 
    Remote work
    Permanent employment
    Contract work
    Temporary work
    Monday to Friday
    Flexible hours

    SprezzMC

    Arlington, VA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support Team Lead — Remote & Escalations. Be the first to apply!