Sr. SSD Application Engineer

Seeking an experienced Firmware/Application Engineer with strong expertise in SSD controller firmware, PCIe, and NVMe technologies. The role involves developing and enhancing SSD firmware, troubleshooting complex host interface issues, performing root cause analysis, and collaborating closely with customers, hardware teams, and engineering groups to ensure successful product qualification, deployment, and adoption within enterprise and data center environments.

Key Responsibilities

• Design, develop, and maintain front-end firmware features to meet product specifications and customer requirements.
• Enhance and customize SSD firmware functionality in compliance with PCIe and NVMe standards.
• Investigate, debug, and resolve host interface and firmware-related issues identified during internal validation or customer testing.
• Conduct root cause analysis and implement corrective firmware solutions.
• Collaborate with hardware and engineering teams to resolve technical issues efficiently.
• Support customer SSD qualification, validation, and debug activities while coordinating with internal engineering teams.
• Work directly with customers and platform partners to address product issues and contribute to future controller and firmware roadmap development.
• Promote the technical advantages of enterprise SSD controller solutions and support customer adoption.
• Advocate customer technical requirements internally and drive cross-functional teams to meet customer expectations.
• Participate in customer meetings and technical presentations as a trusted advisor, consultant, and program lead.
• Build strong customer relationships and support business growth within enterprise and data center markets.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline.
• 3+ years of experience in firmware or software applications engineering.
• Hands-on experience with SSD controller and firmware architecture.
• Strong expertise in PCIe and NVMe protocols, including host reset, power management, namespaces, MSI-X, SMBus, ARP, and NVMe command processing.
• Experience analyzing PCIe protocol traces and diagnosing front-end firmware issues.
• Background in storage technologies, including SSDs, HDDs, storage systems, or related products.
• Strong programming skills in C/C++ and data structures.
• Experience using JTAG/ICE debuggers and version control systems such as Git.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication, documentation, and presentation skills.

Preferred Qualifications

• Experience using logic analyzers, oscilloscopes, and protocol analyzers.
• Familiarity with hardware peripherals, development tools, and embedded systems environments.
• Knowledge of Windows and Linux-based compute and storage platforms in enterprise/data center environments.
• Experience with SSD/HDD technologies and storage protocols including SAS, SATA, and PCIe (NVMe).
• Understanding of data center architectures, PCIe switches, RAID controllers, HBAs, expanders, and JBOD/JBOF systems.
• Knowledge of SSD hardware and firmware design principles.
• Experience debugging Microsoft and Linux data center operating systems.
• Mandarin language proficiency (reading and writing) is a plus.