Medical Billing Assistant

Job Description

A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.


Since 2011, Baylor has been named as one of the nation's "Great Colleges to Work For". Great Colleges to Work For® is one of the country's largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.

What We Are Looking For

Baylor University is seeking a Medical Billing Assistant to support the financial operations of the Baylor University Health Center by ensuring accurate, timely, and compliant billing for clinical services. This role works closely with healthcare providers, insurance payers, students, and university departments to manage claims, resolve billing issues, and support a positive patient experience in a student-focused healthcare setting.


A high school diploma and two years of relevant work experience are required. A Bachelor's degree and four years of relevant experience are preferred.


All applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do

• Prepare, post, and follow up on insurance claims electronically or on paper for all medical services provided through the Baylor University Health Center including primary care, physical therapy, mental health and nutrition; this includes filing with commercial plans, Tricare and other federal payers as well as student health insurance plans
• Verify insurance eligibility, benefits, and authorizations prior to or following services
• Accurately code diagnoses and procedures using ICD-10, CPT, and HCPCS codes
• Post payments, adjustments, and denials; reconcile accounts and resolve discrepancies
• Investigate and appeal denied or underpaid claims in a timely manner
• Respond to billing inquiries from students, parents, insurance carriers, and university staff
• Maintain compliance with HIPAA, FERPA, university policies, and payer requirements
• Collaborate with clinical staff to ensure complete and accurate documentation
• Generate billing reports and assist with audits or internal reviews as needed
• Support student-friendly billing practices and education around insurance and charges
• Perform credentialing with new providers and for new payers as well as update insurance credentialing on an as needed basis for current Baylor University Health Center providers
• From time to time identify, facilitate and support the addition of new payers
• Perform other duties as assigned by supervisor. Attend staff and university meetings and conferences as required
• Demonstrate a good work ethic and maintain a neat and orderly work area
• Perform all other duties as assigned to support Baylor's mission
• Ability to comply with university policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!

About Us

Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.