IT Client Support Associate - Onsite Twinsburg, OH - $20-23 / hr - IT support

IT Client Support Associate – Onsite Twinsburg, OH - $20-23 / hr – IT support Leading food distribution company is looking for a IT client support associate. This role is responsible for addressing all technical issues on the premises. As the primary point of contact for IT at this location, you must be approachable and customer-focused, acting as the face of the IT department. Start Date: ASAP Type: Temp to hire Location: Twinsburg, OH 44087 Schedule - 3 Days: 8:00am - 5:00pm & 2 days: 10:00am-7:00pm (Monday-Friday). Worker is able to select which 2 days they would like to work the later schedule, as long as it’s not Mondays. Training 3–4-week program Responsibilities: Issuing laptops, replacing hardware, and performing software updates through an internal ticketing system. Manage tickets and cases via chat remote and in-person assistance. Requirements: HSD/GED, Degree preferred 2+ Years of IT Experience: Proficiency with hardware management, including building systems, providing training, and assembling laptops. 2+ Years of Customer Service Experience: Strong customer service skills Relevant IT certifications are a plus. Windows and Printers troubleshooting experience with printers. Networking troubleshooting experience: Understanding of network infrastructure and concepts. Preferences: VPN experience preferred. Seniority level Associate Employment type Full-time Job function Information Technology and Customer Service Industries Food and Beverage Services #J-18808-Ljbffr RemX | The Workforce Experts