Patient Access Supervisor (Jefferson Northeast) Overnights

Job Details Patient Access Supervisor Overnights 11p‑7:30a Rotating JNE Locations: 2 days Torresdale, 2 days Frankford, 1‑day Bucks / week Week 1 Sun., Mon., Wed., Thurs., Fri Week 2 Mon., Tue., Wed., Fri., Sat The hospital rotation will vary depending on the need for coverage due to call out leaves, etc. for night shift staff. Job Description Oversees the daily registration functions within Patient Access’s scope of work. Ensures the operational unit is staffed appropriately. Promotes a positive patient experience for patients and families. Demonstrates strong verbal and written communication and customer service skills when interacting with staff, patients, families, and leadership. Supervises efficient and compliant registration processes ensuring regulatory and compliance requirements including adherence to departmental and institutional protocols. Prioritizes responsibilities to complete daily work requirements, resolves departmental and patient problems as needed and monitors key performance metrics to ensure goals are achieved. Minimum Education and Experience Requirements Education: Associate’s degree in healthcare or business admin required or, in lieu of a degree, a minimum of 5 years of work experience in a physician office/practice, hospital setting, healthcare insurance provider or other healthcare relevant experience. Experience: Minimum of 2 years of patient registration experience required. Minimum of 3 years of supervisory experience in a physician practice or hospital environment, healthcare insurance provider or other healthcare relevant experience required. Work Shift Rotating (United States of America) Worker Sub Type Regular Employee Entity Jefferson Health Northeast Primary Location 10800 Knights Road, Philadelphia, Pennsylvania, United States of America Equal Employment Opportunity Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. #J-18808-Ljbffr Dormont Manufacturing Co