Low Voltage Technician I

Heartland Technology Group Position Summary This role is an entry-level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members, and is expected to build technical proficiency while executing assigned tasks with quality and professionalism. The role is also responsible for maintaining quality standards and providing a positive customer experience. Roles and Responsibilities / Essential Functions Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision. Perform cable pulling, terminations, mounting, device installation, and equipment setup. Read and follow project drawings, scopes of work, and installation instructions. Maintain compliance with company standards, jobsite safety requirements, and applicable codes. Troubleshoot basic installation issues and appropriately escalate more complex issues. Coordinate effectively with the Foreman, Project Manager, and other team members to support project execution. Maintain accurate documentation related to time, materials, and completed work. Communicate professionally with customers, contractors, and internal teams. Demonstrate a commitment to quality workmanship and customer satisfaction. Continue developing technical knowledge and field installation skills. Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs. Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves. Requirements Competencies Accountability: The extent to which an individual is willing to accept responsibility. Active Listening: The extent to which an individual actively attends to, conveys, and understands the comments and questions of others. Adaptability: The extent to which an individual can fit into a changing working environment. Communication, Oral: The extent to which an individual communicates with economy and clarity, actively engaging in conversations to clearly understand others' message and intent and receive and process feedback. Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and building trust. Decision Making: The ability of the individual to select an effective course of action while controlling resources and expenditures. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and apply contingency plans to solve those problems. Working Under Pressure: The ability of the individual to maintain composure when exposed to stress. Preferred Experience Experience with Access Control systems and associated hardware/software. Experience with Low Voltage Cabling, Construction and/or Electrical Field. Required Skills, Education and/or Certifications High School Diploma or equivalent. Valid Driver's License. Computer Skills: Basic knowledge of Microsoft Office Suite. Ability to use basic hand tools and power tools. Equal Opportunity Employer - Including Disabled and Veterans #J-18808-Ljbffr