Administrative Assistant/Receptionist

The Administrative Assistant/Receptionist is the face of the organization serving as the first point of contact for visitors, clients and callers and plays a critical role in delivering a professional, welcoming and efficient workplace experience. This position serves as a central point of contact for internal staff and external visitors, providing high quality administrative support across multiple departments. The Ideal candidate is friendly, detail-oriented and capable of juggling multiple priorities with professionalism and grace.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Front Desk & Reception:

• Greet and welcome visitors, clients and guests in a warm and professional manner.
• Answer, screen and route incoming phone calls; take accurate messages as needed.
• Manage visitor management system (VMS) and guest badges according to company policy.
• Receive and distribute incoming mail, packages and deliveries.
• Support planning and coordination for internal meetings and interviews, including room bookings and lunch arrangements.
• Provide day-to-day support to employees and management and serve as a resource for general office inquiries.
• Assist with data entry, spreadsheet management and database management.
• Liaise with vendors, building management, vendors and service providers.
• Assist with onboarding new employees.
• Support People Operations with special projects.
• Handle confidential information with discretion and professionalism at all times.
• Perform general office tasks such as photocopying, scanning, and filing.
• Report immediately all suspicious and hazardous conditions to a supervisor.
• Understand and observe all safety guidelines and assure quality and safety by complying with all appropriate Click Bond policies and procedures.
• Assist in maintaining clean, orderly and hazard-free work areas.
• Able to work with minimal supervision, be a self-starter and be detail oriented.
• Other duties as assigned.

To perform this job successfully, an individual must be able to demonstrate the following competencies:

• Proficient in Microsoft Office to include Excel, Word, Outlook, Teams and the ability to write routine reports and send correspondence.)
• Professional demeanor and a customer service mindset.
• Ability to handle sensitive information with confidentiality and discretion.
• High level of organization, attention to detail and time management.
• Aibility to prioritize tasks and manage multiple responsibilities effectively.
• Proactive self-starter with strong problem-solving skills.
• Ability to write and read English.

EDUCATION AND/OR EXPERIENCE:

• High School Diploma or equivalent required.
• 1-3 years of administrative, receptionist, or office coordination experience.

SUPERVISORY RESPONSIBILITIES:

• This is not a supervisory position.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work is primarily sedentary, although there may be some walking, standing, bending, and carrying of items, such as paper or books, weighing less than 20 pounds.

CLICK BOND WAY - KEY ATTRIBUTES:

• Communicates respectfully to all team members, vendors, and visitors.
• Models a positive attitude.
• Actively listens to others and supports the team environment.
• Asks questions and learns from mistakes.
• Executes tasks with minimal errors in a timely and efficient manner.
• Attendance is consistent and meets or exceeds company standards.

Click Bond is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other protected classification. Click Bond complies with federal and state disability laws. Click Bond will provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact People Operations at View phone number on click.appcast.io or email: View email address on click.appcast.io