Store Lead

Job Description

Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy connecting customers with the latest technology while supporting your team’s success? As a Store Lead at Spectrum, you will guide customers through products and services, mentor store specialists and contribute to sales achievements. Your efforts directly shape the customer journey and drive the store’s performance. 

How You’ll Make an Impact    

• Guide customers through Spectrum products and services to ensure a seamless experience from welcome to checkout 
• Apply sales strategies to identify opportunities and achieve sales goals 
• Educate customers and provide solutions tailored to their needs with comprehensive knowledge of Spectrum offerings 
• Support store leadership and team members by assisting with inventory control, cash management and handling escalations 
• Mentor Store Specialists by sharing sales expectations, tools and resources 
• Maintain store appearance according to planogram directives and accurately process payment transactions 
• Provide constructive feedback to store leadership regarding sales opportunities and operations 

Working Conditions    

• Operate in a retail environment with moderate noise 
• Required to wear a uniform 

What You’ll Bring to Spectrum    

 

Required Qualifications    

 

Education     

• High school diploma or equivalent 

Experience     

• 1-2 years of sales experience 
• 1-2 years of customer service experience 

Skills     

• Ability to read, write and speak English 
• Basic math proficiency 
• Ability to work scheduled shift hours and overtime as needed 
• Stand for prolonged periods and lift up to 35 lbs 
• Communicate clearly and professionally with employees, customers and suppliers in person, by phone and in writing 
• Demonstrate self-motivation and a competitive drive to exceed sales goals 
• Carry a positive and professional demeanor 
• Pay attention to detail and solve problems effectively 
• Use computers and software applications 
• Manage multiple tasks in a fast-paced team environment 
• Prioritize, organize effectively and work independently 

Preferred Qualifications 

 

Skills 

• Familiarity with the latest technology and devices 

 

#ZRSM2

#LI-TT2
SRL103 2026-83481 SRL103 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $18.00 and $27.70 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $9,360 .

Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What You’ll Bring to Spectrum    

 

Required Qualifications    

 

Education     

• High school diploma or equivalent 

Experience     

• 1-2 years of sales experience 
• 1-2 years of customer service experience 

Skills     

• Ability to read, write and speak English 
• Basic math proficiency 
• Ability to work scheduled shift hours and overtime as needed 
• Stand for prolonged periods and lift up to 35 lbs 
• Communicate clearly and professionally with employees, customers and suppliers in person, by phone and in writing 
• Demonstrate self-motivation and a competitive drive to exceed sales goals 
• Carry a positive and professional demeanor 
• Pay attention to detail and solve problems effectively 
• Use computers and software applications 
• Manage multiple tasks in a fast-paced team environment 
• Prioritize, organize effectively and work independently 

Preferred Qualifications 

 

Skills 

• Familiarity with the latest technology and devices 

 

#ZRSM2

\nCompany Description

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Company Description

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.