Veterinary Technician

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people. Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do. Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services. Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco We’ve been “where the pets go” for more than 60 years, offering everything they need to live their best lives—from favorite meals and toys to trusted supplies and expert support from people who get it. With over 29,000 employees, we nurture the pet‑human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We founded Petco Love in 1999 to support thousands of local animal welfare groups and help find homes for approximately 7 million animals through in‑store adoption events. Position Purpose The purpose of this Veterinarian Technician position inherently involves providing excellent veterinary care to our Vetco Total Care full‑service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners. They set the tone for the technical and customer support team and are responsible for fostering cohesion and motivation within the hospital. All hospital partners perform duties in a way that creates an environment in which: The patient’s needs always come first. Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience. Contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible. Exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions Greet clients and patients arriving for appointments or walk‑ins, escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit by obtaining and recording a thorough patient history. Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasia, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty. Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record. Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable. Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients—including checking and recording vital parameters under the direction of the veterinarian—monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed. Provide in‑hospital treatments for sick patients, including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed when indicated and directed by veterinarian; and safely walk canine patients when necessary for elimination. Participate in the training of new staff members and general dissemination of knowledge as required. Keep hospital environment neat and clean; perform regular cleaning of the environment based on necessity and a pre‑determined maintenance schedule. Other Duties and Responsibilities Perform additional duties as assigned. Provide backup phone and front desk support as needed. Nature of Supervision In all activities related to the care of patients, the Veterinary Technician is supervised directly by the veterinarians as well as the Hospital Office Manager or Hospital Leader on Duty. For overall supervision, they take direction from the Hospital Office Manager. Planning and Problem Solving The Veterinary Technician plays a crucial role in ensuring that day‑to‑day operation of the hospital is efficient and provides an optimal experience for patients and clients. Impact This position contributes to the growth of a productive practice while maintaining a high‑quality standard of care. The role is critical to ensuring a cohesive, well‑trained, and motivated technical team. The desired result is an optimal environment that ensures employee retention, patient well‑being, and customer satisfaction. Supervisory Responsibility This position has no immediate supervisory duties. Education & Experience College or college‑equivalent education (completed) as required to become a Credentialed Veterinary Technician in the state in which the hospital is located. At least 1 year of previous experience as a Veterinary Technician or working in a veterinary practice. Excellent written and verbal communication skills. Compassionate and sympathetic, able to maintain a professional attitude and demeanor during emotional and stressful situations. Telephone and computer skills. Team player willing to learn new techniques and treatments, offer creative ideas, and accept change. Work Environment The majority of duties are conducted in the Vetco Total Care full‑service hospital. The role requires bending, kneeling, lifting (up to 30 pounds as necessary), and standing for long periods of time. A large amount of time is spent in direct contact with clients and their pets. Contacts This position regularly communicates with clients, veterinary specialists, and companies that provide products and/or services the practice utilizes. Benefits For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO, see Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. #J-18808-Ljbffr