Technical Specialist

Technical Specialist (Video)Salary Range $28.00 - $33.00 HourlyOverviewFive-Star AudioVisual, Inc. was founded in 1995 and we are honored to serve as a boutique audiovisual company to the luxury market segment of the hospitality industry, providing the highest level of service possible for our partners and their guests. Throughout our distinguished history, we have stayed at the forefront of technology, specializing in the continued development of innovative strategies and implementation of high-level service standards. We become a seamless partner as we embrace the history, culture, and character of each client and their community while creating immersive experiences that reflect their individual personalities, ideals, and goals.Why should you become part of the Five-Star Team?Five-Stars dedication to long-term partnerships and client retention with premier customer focus is made possible by employing the most enthusiastic, creative and flexible talent in the industry, valuing every member of our team as they work with us to deliver extraordinary service at every turn. Five-Star hires candidates who represent and uphold the Five-Star Way©; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary© in performance, values, and service.QualificationsWhat you will be doing:Advanced knowledge of assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures. Accountable for the set-up, operation, and strike of all audiovisual sets. Ensure the maximum in client service, operational efficiency, and profitability levels.Essential Duties & Responsibilities:Provide outstanding customer serviceSignificantly contribute to the effective management of the day-to-day operations according to company proceduresTimely and accurate set-up and strike of equipment for client functions according to company guidelinesContinually increase audiovisual skills and knowledgeMaintain and cultivate positive public relations with Hotel accountMaintain positive employee relations, strong team-player orientation, and communication standards.Effectively utilize the company's business softwareMaintaining a high level of professional appearance, demeanor, ethics, and image of self.Planning skills - able to effectively plan aheadOrganizational skill - ability to manage multiple projectsProblem analysis - ability to break down problems and find solutionsOther related duties as required or assignedExperience & Qualifications Required:Minimum of two years experience in the AV industryAdvances knowledge and experience with AV set-ups and strikesBackground customer service or hospitality experience requiredCertification in AV technology or related courses (preferred).Audio - microphones, speakers, sound systems, channel mixers, etc.Video - LCD, LED, projectors, screens, monitors, etc.Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.Computers - Advanced knowledge on PC and Mac softwareExcellent interpersonal and communication skills.This position requires the ability to work long hours on your feetThis position requires the ability to consistently lift up to 75 poundsThis position requires the ability to work a varied scheduleThis position requires the applicant to be authorized to work in the United StatesValid Driver's License and a clean driving record are required to operate a Company vehicle.Industry:HospitalityEvent ServicesMedia ProductionJob Functions:Customer ServiceProductionVideo Production and editingAudio/VisualFull-Time Benefits:401(k) with matchingRoth 401(k) with matchingMedical, Dental, and Vision InsuranceHealth savings accountLife insurancePaid sick timeVacation timeCompany paid holidays