Remote Technical Support Specialist

EBSCO Information Services

Remote job

EBSCO Information Services is seeking a Technical Support Representative to provide first-line diagnostic and troubleshooting support for our software and solutions. The role involves collaborating with internal and external clients, communicating actions and resolutions, and ensuring customer satisfaction. Strong focus on explaining product features, guiding installations and upgrades, and coordinating with cross-functional teams to resolve issues and deliver a seamless customer experience. #J-18808-Ljbffr EBSCO Information Services

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Vacancy posted 2 days ago

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