Community Health Navigator

Community Health Navigator

Shift: Monday – Friday 8:00 a.m. to 5:00 p.m.

Work Arrangement: Onsite Department: Care Management

Facility: University Hospital – 1 Hospital Drive, Columbia, MO

Compensation: Base Pay Range: $22.00 - $34.74 per hour, based on experience

About The Job

MU Health Care is looking for a compassionate and resourceful Community Health Navigator who is passionate about helping patients overcome barriers and achieve their health goals. The ideal candidate is a strong relationship builder who thrives on connecting people with the resources, support, and services they need to live healthier lives. This role is perfect for someone who is organized, proactive, and skilled at problem-solving, with a genuine commitment to addressing the social factors that impact health and well-being. We value professionals who communicate effectively, collaborate seamlessly with multidisciplinary teams, and advocate for patients with empathy and determination. Join MU Health Care and make a meaningful difference by empowering patients, strengthening community connections, and helping create healthier outcomes for the individuals and families we serve.

About MU Health Care

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.

Employee Benefits

· Health, vision and dental insurance coverage starting day one

· Generous paid leave and paid time off, including ten holidays

· Multiple retirement options, including 100% matching up to 8% and full vesting in three years

· Tuition assistance for employees (75%) and immediate family members (50%)

· Discounts on cell phone plans, rental cars, gyms, hotels and more

· See a comprehensive list of benefits here.

Detailed Job Description

· Identify and maintain an up-to-date directory of resources within patients' local communities to address individual social determinants of health. Connect patients with the appropriate services to support health and wellness.

· Identify transportation resources and assist with coordination for patients to optimize appointment attendance.

· Assist patients with determining eligibility for Medicaid coverage and submission of required documentation.

· Identify and problem-solve patient obstacles for compliance with an identified treatment plan or patient-directed care goals.

· Engage regularly with care teams to better understand patient needs and how to best assist with their non-clinical needs.

· May complete unit/department-specific duties as outlined in department documents.

Required Qualifications

· High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities can be acquired.

· Community Health Worker (CHW) certification by the Missouri Credentialing Board (MCB) within one (1) year as a condition of continued employment in this job classification.

· Two (2) years of experience in a healthcare setting.

Preferred Qualifications

· Associate's degree (or equivalent credit hours) in a health-related field.

· Experience working with patients to address social determinants of health.

· Additional license/certification requirements as determined by the hiring department.

Physical Demands

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required to ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.