Administrative Coordinator: In-Kind Donations

Do you feel called to serve in a Christian Ministry?

Do you want to serve where you make a difference in the lives of others?

Are you looking for a life-changing work experience?

If so, consider joining us at the Atlanta Mission, where we provide life-transforming experiences for everyone that joins our team: employees, clients, donors, and volunteers. We serve over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to experience and witness radical life transformations.

The Atlanta Mission wants every volunteer and donor that serves and/or gives to feel valued, equipped, and fulfilled during their service. The Administrative Coordinator: In-Kind Donations role is critical in identifying organizational needs that will serve the needs of our staff and clients.


Essential Duties and Responsibilities:

Donor Experience and Communication

• Respond to incoming donor inquiries (contact forms, voice messages, and email) in a timely manner (standard: within 72 hours)

• Coordinate and schedule donation drop-offs, pick-ups and community donation drive support

• Provides seamless communication and handoff of donors and volunteers to other members of the receiving department as needed

• Manages, supports and leads volunteer experiences related to in-kind donation processing that supports campus needs serving.

Program Coordination

• Oversees and coordinates In-Kind donation calendar for donations, daily operational needs and tracking deliverables.

• Coordinates transportation scheduling with campus staff for client appointments and essential services.

Customer Relationship Management and Data Management

• Utilize CRM software effectively to track donor interactions, inventory levels and program data.

• Maintain accurate records of donations, volunteer activities and client information.

• Generate reports for management to support decision making and program evaluation.

• Develop and implement processes within CRM to improve data collection and reporting accuracy.

• Provide training and support to staff and volunteers on CRM use and best practices.

Standardized Tracking and Reporting

• Responsible for creating and providing accurate reporting on incoming donations, donation distribution, and inventory.
  
  
  • Tasks include:
    
    
    • Preparing reports on donation distribution
    • Maintaining accurate records related to donations
    • Assist with data entry, reporting and general coordination tasks
• Collaborate with IKD Partnerships Manager for inventory management.
  
  
  • Tasks include:
    
    
    • Coordinate with campus staff to maintain accurate and up to date inventory of donations, ensuring all item are properly documented, tracked and allocated efficiently.
    • Conduct regular inventory audits to prevent losses and discrepancies.
    • Maintain organized storage areas to facilitate easy access and efficient sorting.
    • Manage organization, cleanliness, processes and inventory of warehouse space.

Other responsibilities as assigned

• Builds a support team of volunteers to assist with job responsibilities.

• Occasionally serve as volunteer host to support team during heavy volunteer seasons.

• Occasionally serves as a driver for client transportation needs.

• Support large volunteer events (e.g, 5K Race, Fall Fest).

You will uphold the following Christ-centered values:

• Humbly Serve: You strive to live, Love and Lead like Jesus.

• Faithfully Steward: You honor and wisely use the time, talent and treasures that God has provided.

• Courageously Innovate: You are driven towards excellence, you continuously learn, adapt and improve.

• Joyfully celebrate: You intentionally appreciate and recognize all that God is doing in and through all the stakeholders of Atlanta Mission.

• Strength in Unity: You embrace God's desire for oneness and kingdom-focused unity.

Position Requirements:

• Strong computer literacy in MS Office with concentration in Excel and PowerPoint

• Experience working in a volunteer management system, VolunteerHub or similar, preferred.

• Strong written and oral communication skills with strong attention to detail

• Self-motivation and ability to work collaboratively with a team

• Strong project management skills and the ability to organize, multitask and prioritize a heavy workload

Certification or License Requirements:

• Valid Driver's License

Physical Job Requirements:

• Must have the ability to remain in a stationary position (standing, sitting and/or walking)
• Must have the ability to operate a computer and other office equipment
• Must be able to occasionally lift up to 30lbs

What We Offer

Employee Benefits:

• Retirement Savings with Matching Contribution
• Medical Insurance
• Dental & Vision Insurance

Employer Paid Benefits:

• 3 Weeks Paid Time Off accrued during your first year
• 10 Paid Holidays
• 1 Mental Health Day/year
• Life Insurance
• Short-Term Disability
• Travel Assistance Program
• Employee Assistance Program (EAP)
• Medical Concierge
• Spiritual & Professional Training & Development