Spa Front Desk Host
Heyday Skincare - Chicago
Job Description
Job Description
Benefits:
- Free uniforms
- Paid time off
- Training & development
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Outstanding customer service and problem-solving skills
- Confidence when recommending memberships, packages, and product
- The ability to prioritize and multi-task within a fast-paced environment
- Initiate tasks and perform duties without direction
- Excellent communication skills and be able to work with a wide range of personalities
- Superior organizational skills
- Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts
You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions. Responsibilities:
- Provide high-level customer service and hospitality to clients
- Educate clients on current promotions, memberships, packages, and future appointments
- Assist with re-stocking products
- Help with daily shop tasks and projects
- Maintain a positive attitude and take initiative.
- Work as a cohesive team with all Heyday staff members
- Assist with the training and coaching of new hires for the Host team
- Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.
Vacancy posted 21 days ago
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