Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2017 after spending 25 years as a State Farm team member. That experience gave me a deep understanding of the business and a passion for helping customers and developing successful team members. I'm the proud parent of three children and grandparent of five grandchildren, and I love hiking, spending time outdoors, and making memories with my family.

Being involved in the local community is important to me, and I enjoy supporting and giving back whenever I can. Building strong relationships with both our customers and our community is a core part of who we are.

Our agency offers health benefits, PTO, licensing reimbursement, professional development, Team Hall of Fame recognition, opportunities for growth and advancement, and a strong commitment to work-life balance. We believe in celebrating success and investing in our team's future.

Our culture is supportive, encouraging, and growth-focused. I'm looking for someone who is coachable, outgoing, personable, and motivated to succeed. If you have a positive attitude, strong work ethic, and a genuine passion for helping others, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Araceli Sandoval - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.