RN - Special Care Manager

Job Description

Job Description

About ALG Senior:
At ALG Senior, we are dedicated to creating safe, comfortable, and vibrant communities where seniors can thrive. Our Special Care Managers play a crucial role in supporting the well-being of our residents, providing compassionate, personalized care that enhances their quality of life.

We are currently seeking a dedicated, caring, and reliable RN - Special Care Manager to join our team at Willow Ridge Memory Care. This role is vital in managing the special care (memory care) unit, coordinating care for residents with cognitive decline, and ensuring a safe, purposeful, and fulfilling environment.

Why Join ALG Senior?
At ALG Senior, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive salary

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• Ongoing professional development opportunities

• Company-paid life insurance

• Company-paid Employee Assistance Program

Position Summary:
The RN – Special Care Manager is responsible for meeting the needs of memory care residents and managing activities within the special care unit. You’ll coordinate care plans, follow up with medical providers, support residents’ socialization, encourage purposeful living, and ensure compliance with all applicable regulations and company policies.

Essential Duties and Responsibilities:

Clinical & Care Coordination:

• Develop, implement, modify, and communicate all resident assessments and care plans.

• Coordinate resident assessments, care plans, and ongoing evaluations in compliance with state licensing requirements (e.g., 10A NCAC 13F/G or equivalent).

• Supervise and support the care team (Med Aides, CNAs, Personal Care Assistants) to ensure compassionate, professional delivery of care.

• Conduct initial and periodic resident assessments, medication reviews, service-plan updates.

• Maintain accurate, timely, and compliant resident records and documentation.

• Monitor residents’ health conditions and communicate changes promptly to physicians, families, and leadership.

• Coordinate care with outside agencies (home health, hospice, therapy providers) as needed.

• Participate in prospective resident move-in assessments, resident/family care conferences, and respond to physician/clinician inquiries.

• Ensure changes in resident conditions are evaluated, reported, monitored, documented and followed up to assure interventions are implemented and outcomes achieved.

Operations & Regulatory Compliance:

• Partner with the Executive Director to ensure appropriate staffing, training and scheduling within the care department.

• Create and maintain the monthly care-staff schedule in the electronic scheduling platform, ensuring adequate coverage based on state rules, regulations and departmental budget—including arranging replacement staff when necessary.

• May work in the capacity of caregiver and/or Medication Aide to meet staffing ratios and regulatory compliance.

• Conduct resident rounds to monitor and evaluate the quality and appropriateness of care.

• Oversee medication-management systems: ensure medications are current, properly stored, properly disposed when discontinued, and in compliance with physician orders and regulations.

• Conduct quality assurance audits, infection control checks, incident follow-up, and support clinical aspects of state/federal survey processes.

• Audit resident records weekly to ensure documentation reflects compliance with regulatory care requirements, including interventions/outcomes.

• Audit medication carts weekly to ensure compliance with state and company guidelines.

• Pull compliance reports (e.g., MatrixCare/Yardi) daily and follow up on non-compliance areas.

• Maintain current knowledge of OSHA and state regulations; routinely monitor community compliance with regulations related to resident care.

• Participate as a member of the community’s leadership team; attend daily stand-up meetings with community leadership and conduct daily stand-up meetings with care staff to relay pertinent resident care and wellbeing information.

• Provide direct supervision of resident care staff: monitor performance, collaborate with the Executive Director on associate evaluations, coach and counsel associates and document corrective action as needed.

• Participate in activity programming for the special care unit.

• Perform other duties as assigned by the Executive Director or upper management.

Qualifications:

• Education:

  • Graduate of an accredited school of nursing (2-year or 4-year program).

  • Current Registered Nurse (RN) license in good standing with the State Board of Nursing.

• Experience & Skills: 

  • 2-3 years or more of experience working with senior adults and adults with cognitive decline is preferred.

  • Medical Assistant, Pharmacy Technician or Medication Aide education or experience preferred.

  • Basic knowledge of Alzheimer’s disease and related dementias and a strong desire to serve residents and families within the Special Care Program.

  • Demonstrated effective communication skills (with residents, families, staff, community and state officials and the general public).

  • Ability to work responsibly as part of a team as well as independently.

  • Honest, ethical, fair, dependable; respects confidentiality and rights/privacy of others.

  • Strong organizational skills and ability to re-prioritize daily tasks to accommodate fluctuating needs of residents and community.

  • Strong documentation skills; high level of written and verbal communication proficiency.

  • Proficient in basic office equipment and computer systems relevant to job performance.

  • Flexible work schedule willingness, based on staffing requirements.

  • Valid driver’s license.

  • Must pass a criminal background check and meet all health requirements.

  • Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.

• Physical Requirements:

• Works a varied schedule; may include quarterly overnight shifts.

• Medium work: ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or up to 10 pounds constantly to lift, carry, push, pull or otherwise move objects.

• Involved with personnel and visitors under all conditions and circumstances; communicates with all department supervisors and staff.

If you are a compassionate caregiver with a passion for making a positive difference in the lives of seniors, we’d love to have you on our team.

Apply today to make a difference at ALG Senior!