Global Head of Customer Success & Support
Ripple
Ripple is seeking a Head of Customer Success to lead post-implementation experiences for enterprise customers in Chicago, Illinois. This strategic role entails ensuring high customer retention through effective management and fostering long-term client relationships. The candidate should possess 10+ years of leadership experience in B2B SaaS, focusing on revenue retention strategies and customer advocacy. Ripple offers competitive salaries and an inclusive work environment, emphasizing professional development and comprehensive benefits. #J-18808-Ljbffr Ripple
- Ripple Treasury is seeking a Head of Customer Success to own the post-implementation experience for our global, enterprise customer base. You will lead Customer Success, Support, and Customer Education, shaping the adoption and value-delivery framework to protect and grow...Suggested
$168.6k
...forward.Role OverviewOur Client Partner team operates at a global scale, supporting IQVIA’s strategic clients in their asset development and... ...Solutions, RWE-C, Advanced Analytics etc.Our Ideal CandidateThe successful candidate will have a track record of success across most...SuggestedFull timeTemporary workPart timeImmediate startRemote workWorldwide$100k - $110k
...Global Customer Experience & Vendor Operations Manager Summary Salary : $100000 - $110000 annually + bonus opportunity Job Family : Customer... ...and frontline teams to drive accountability and shared success. Support the implementation of new processes, tools, and training to...SuggestedTemporary workWork at officeFlexible hours- A global leader in language services is seeking a Customer Success Manager in Chicago. The role involves ensuring customer satisfaction, managing accounts, and leading project onboarding. Ideal candidates will have 5+ years in localization project management, excellent...Suggested
$275k - $330k
...forward. What this job involves:The Global Head of Customer Experience, Property Management, leads... ...strong bench of regional leaders and succession plans for key rolesFoster a culture of... ...the table!Personalized benefits that support personal well-being and growth:JLL...SuggestedFull timeLocal areaRemote workWorldwide$123.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And... ....We are looking for candidates who have experience supporting customers in the following industries:State & Local /...Full timeWork experience placementLocal areaRemote work$123.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And... ...problems.We are looking for candidates who have experience supporting customers in one or more of the following industries:State,...Full timeWork at officeLocal areaFlexible hours3 days per week$170k - $210k
...team effectiveness; merger integration support; executive assessment; and talent development... ..., which is a critical component to CEO succession. Furthermore, LAS is the engine that... ...serve as a strategic thought partner to global LAS leadership and consultants, helping...Full timeTemporary workWork at officeLocal areaFlexible hours$66k - $71.5k
Job Description Job Purpose The Global Engagement Manager supports The Community Solution Education System’... ...ability to monitor and evaluate the success of activities and report appropriately... ...level of emotional intelligence and customer service within multi-cultural...Full timeLocal areaRemote workWeekend workAfternoon shift$290k - $340k
...developers, we are improving the global financial system and... ...the “Clarity to Act”. Our customers are large and enterprise-scale... ...to get there. As Head of Customer Success, you will own the full post... ...will lead Customer Success, Support, and Customer Education, building...Full timeWork at officeLocal areaShift work- Position Summary The Regional Head of Customer Success (RHCS) is the senior customer-facing leadership role for Global Services within a defined geographic region. The role carries... ...SDMs across programs within the region. Support SDMs in managing escalations and ensuring...
- Cubic Corporation seeks a Regional Head of Customer Success to lead all customer‑facing activity for Global Services in the region. You will drive service governance, escalation management, and regional performance across four Lines of Service from deployment through steady...
- University of Illinois Chicago is seeking a Study Abroad Assistant Director - VP for Global Engagement to lead and coordinate study abroad programs, partnerships, and direct enroll opportunities. The role is based in Chicago, IL, and focuses on advancing international...
- ...ingredient industry. As a full-time Global Account Manager - Food, you’... ...multinational and regional customers within the ingredient... ...implement sales initiatives that successfully execute Business Unit initiatives... ...Dental, and Vision Plans to support you and your family Paid...Full timeRemote work
$208k - $312k
Rockwell Automation is a global technology leader focused on helping... ...special. Behind our customers - amazing companies that help... ...leadership ensuring worldwide sales/support to increase the scope of our... ..., global pursuits and ensure successful closure.How You Work:Demonstrate...Full timeWork at officeRemote workWorldwideVisa sponsorshipWork visaFlexible hours$113.5k - $259.5k
...confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams... ...quality, compliance, and maintainability. Support sales-to-implementation handover... ...delivery culture. Skills And Attributes For Success 8+ years of experience in global payroll...Summer holidayLocal areaFlexible hours- Barry Callebaut Manufacturing Iberica SA. is seeking a senior FSQR leader to shape and drive the global customer relations strategy across regions. You will partner with Commercial, Operations, Regulatory, and R&D to ensure quality and compliance in customer programs, and...
- Barry Callebaut Group is seeking a Director, FSQR Global Customer Relations to shape and drive the company’s customer-facing quality strategy across regions. This global role interfaces between strategic customers and FSQR, ensuring proactive risk management and excellence...
$140k - $235k
...attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and... ....At Bank of America, you can build a successful career with opportunities to learn, grow... ...for-Profit (HENFP) business—part of the Global Commercial Bank—and play a leading role...Full timeWork experience placementWork at officeLocal areaShift workDay shift$140k - $235k
...build a career and contribute to our shared success. This includes attracting and developing... ...and rewarding performance, and supporting our teammates’ physical, emotional, and... ...valuable financial solutions to complex Global Commercial Banking clients and prospects...Full timeWork experience placementWork at officeLocal areaFlexible hoursShift workDay shift- ...operations against potential catastrophes. Role Overview KatRisk is looking for an experienced and client-focused Head of Customer Success to own and lead the customer success function. This is a hands-on customer facing role - you'll be the primary driver of...Remote work
- The Community Solution Education System is seeking a Global Engagement Manager to coordinate and promote international recruitment and engagement across a wide range of channels. The role drives leads, inquiries, and applications while working with recruitment partners...Remote job
- ...Arrive Logistics seeks a Director of Client Success for Arrive Fresh, leading a team in perishable cold-chain logistics and brokerage... ...strong cross-functional collaboration to accelerate revenue and customer retention. Chicago-based, with a collaborative culture. #J-1880...
- Who Are We?Taking care of our customers, our communities and each... ...Openings1What Is the Opportunity?Global Insurance provides tailored... ...contribute to the profitability and success of Travelers.What Will You Do... ...and other resources to support your daily life needs.Volunteer...Full timeLocal area
- ...Flavours Group that has a requirement for a Global Key Account Director. The business is a... ...leader that can create and drive the customer strategy to maximise sales growth and margin... ...this in mind, it is critical that the successful candidate has a natural flair for P&L...Full time
- Gartner is seeking a Client Director to set and execute strategy for global or major regional accounts with substantial revenue impact. You will own a sales quota, focus on client value delivery, retention, and new business growth across multi-location enterprises. Responsibilities...
$170k - $210k
...Leadership Advisory Services Practice. This strategic role involves partnering with global LAS leadership to enhance client engagement and drive business development initiatives. The successful candidate will identify opportunities and translate practice priorities into...- ...Upbound is seeking a Global Account Manager to own worldwide enterprise customer relationships. This role focuses on ensuring customer success while proactively building executive relationships to drive platform adoption and uncover growth opportunities. The ideal candidate...Worldwide
$171.2k - $273k
...AI CRM, where humans with agents drive customer success together. Here, ambition meets action.... ...looking for candidates who have experience supporting customers in one or more of the... ...understanding of Sales Cloud architecture for global enterprises (multi-currency, multi-...Full time$100k - $110k
...you will lead a team of Client Success Managers and oversee account... ...on Retail Media, while also supporting Paid Search and Paid Social.... ...of our solutions according to customer needs and objectives Communicate... ...Our full DE&I commitment and global framework can be viewed on...Work at officeWork from homeHome office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global Head of Customer Success & Support. Be the first to apply!
- head of customer success Chicago, IL
- director of customer success Chicago, IL
- director of support Chicago, IL
- airline customer Chicago, IL
- customer engineer Chicago, IL
- customer retention Chicago, IL
- customer project program manager Chicago, IL
- amazon customer Chicago, IL
- customer satisfaction Chicago, IL
- work from home customer Chicago, IL


