Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global Head of Customer Success & Support

Ripple

Ripple is seeking a Head of Customer Success to lead post-implementation experiences for enterprise customers in Chicago, Illinois. This strategic role entails ensuring high customer retention through effective management and fostering long-term client relationships. The candidate should possess 10+ years of leadership experience in B2B SaaS, focusing on revenue retention strategies and customer advocacy. Ripple offers competitive salaries and an inclusive work environment, emphasizing professional development and comprehensive benefits. #J-18808-Ljbffr Ripple

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Global Head of Customer Success & Support in Chicago, IL vacancy
  • Ripple Treasury is seeking a Head of Customer Success to own the post-implementation experience for our global, enterprise customer base. You will lead Customer Success, Support, and Customer Education, shaping the adoption and value-delivery framework to protect and grow... 
    Suggested

    Hidden Road

    Chicago, IL
    16 hours ago
  • $168.6k

     ...forward.Role OverviewOur Client Partner team operates at a global scale, supporting IQVIA’s strategic clients in their asset development and...  ...Solutions, RWE-C, Advanced Analytics etc.Our Ideal CandidateThe successful candidate will have a track record of success across most... 
    Suggested
    Full time
    Temporary work
    Part time
    Immediate start
    Remote work
    Worldwide

    IQVIA

    Chicago, IL
    5 days ago
  • A global leader in language services is seeking a Customer Success Manager in Chicago. The role involves ensuring customer satisfaction, managing accounts, and leading project onboarding. Ideal candidates will have 5+ years in localization project management, excellent... 
    Suggested

    TransPerfect

    Chicago, IL
    2 days ago
  • $275k - $330k

     ...forward. What this job involves:The Global Head of Customer Experience, Property Management, leads...  ...strong bench of regional leaders and succession plans for key rolesFoster a culture of...  ...the table!Personalized benefits that support personal well-being and growth:JLL... 
    Suggested
    Full time
    Local area
    Remote work
    Worldwide

    Jones Lang LaSalle

    Chicago, IL
    4 days ago
  •  ...this venture-backed robotics scaleup with a global and international team of 125+ dedicated Wingtranauts...  ...each other reach our maximum potential. As Head of Sales & Customer Success US West, you will lead our Sales and Customer Support teams across the Western United States and... 
    Suggested
    Remote work

    GrabJobs

    Chicago, IL
    2 days ago
  • $123.1k - $227k

     ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...  ....We are looking for candidates who have experience supporting customers in the following industries:State & Local /... 
    Full time
    Work experience placement
    Local area
    Remote work

    Salesforce

    Chicago, IL
    5 days ago
  • $123.1k - $227k

     ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...  ...problems.We are looking for candidates who have experience supporting customers in one or more of the following industries:State,... 
    Full time
    Work at office
    Local area
    Flexible hours
    3 days per week

    Salesforce

    Chicago, IL
    4 days ago
  • $170k - $210k

     ...team effectiveness; merger integration support; executive assessment; and talent development...  ..., which is a critical component to CEO succession. Furthermore, LAS is the engine that...  ...serve as a strategic thought partner to global LAS leadership and consultants, helping... 
    Full time
    Temporary work
    Work at office
    Local area
    Flexible hours

    Spencer Stuart

    Chicago, IL
    3 days ago
  • $66k - $71.5k

    Job Description Job Purpose The Global Engagement Manager supports The Community Solution Education System’...  ...ability to monitor and evaluate the success of activities and report appropriately...  ...level of emotional intelligence and customer service within multi-cultural... 
    Full time
    Local area
    Remote work
    Weekend work
    Afternoon shift

    The Community Solution Education System

    Chicago, IL
    1 day ago
  • $290k - $340k

     ...developers, we are improving the global financial system and...  ...the “Clarity to Act”. Our customers are large and enterprise-scale...  ...to get there. As Head of Customer Success, you will own the full post...  ...will lead Customer Success, Support, and Customer Education, building... 
    Full time
    Work at office
    Local area
    Shift work

    Hidden Road

    Chicago, IL
    16 hours ago
  • Position Summary The Regional Head of Customer Success (RHCS) is the senior customer-facing leadership role for Global Services within a defined geographic region. The role carries...  ...SDMs across programs within the region. Support SDMs in managing escalations and ensuring... 

    Cubic Corporation

    Chicago, IL
    1 day ago
  • Cubic Corporation seeks a Regional Head of Customer Success to lead all customer‑facing activity for Global Services in the region. You will drive service governance, escalation management, and regional performance across four Lines of Service from deployment through steady... 

    Cubic Corporation

    Chicago, IL
    1 day ago
  • University of Illinois Chicago is seeking a Study Abroad Assistant Director - VP for Global Engagement to lead and coordinate study abroad programs, partnerships, and direct enroll opportunities. The role is based in Chicago, IL, and focuses on advancing international... 

    NAFSA: Association of International Educators

    Chicago, IL
    1 day ago
  •  ...ingredient industry. As a full-time Global Account Manager - Food, you’...  ...multinational and regional customers within the ingredient...  ...implement sales initiatives that successfully execute Business Unit initiatives...  ...Dental, and Vision Plans to support you and your family Paid... 
    Full time
    Remote work

    Döhler

    Chicago, IL
    2 days ago
  • $208k - $312k

    Rockwell Automation is a global technology leader focused on helping...  ...special. Behind our customers - amazing companies that help...  ...leadership ensuring worldwide sales/support to increase the scope of our...  ..., global pursuits and ensure successful closure.How You Work:Demonstrate... 
    Full time
    Work at office
    Remote work
    Worldwide
    Visa sponsorship
    Work visa
    Flexible hours

    Rockwell Automation

    Chicago, IL
    3 days ago
  •  ...worrying about marketing and customer retention. Steer began as...  ...As the Manager of Customer Success, you will lead our team of 10...  ...regardless of size. You will lead a supportive, high-trust team and provide...  ...-driven playbooks that drive global retention. You Are... 
    Local area
    Remote work
    Work from home
    Flexible hours

    Steer

    Chicago, IL
    4 days ago
  • $113.5k - $259.5k

     ...confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams...  ...quality, compliance, and maintainability. Support sales-to-implementation handover...  ...delivery culture. Skills And Attributes For Success 8+ years of experience in global payroll... 
    Summer holiday
    Local area
    Flexible hours

    EY

    Chicago, IL
    1 day ago
  • Barry Callebaut Group is seeking a Director, FSQR Global Customer Relations to shape and drive the company’s customer-facing quality strategy across regions. This global role interfaces between strategic customers and FSQR, ensuring proactive risk management and excellence... 

    Barry Callebaut Group

    Chicago, IL
    1 day ago
  • Barry Callebaut Manufacturing Iberica SA. is seeking a senior FSQR leader to shape and drive the global customer relations strategy across regions. You will partner with Commercial, Operations, Regulatory, and R&D to ensure quality and compliance in customer programs, and... 

    Barry Callebaut Manufacturing Iberica SA.

    Chicago, IL
    1 day ago
  • $200k - $210k

     ...CADDi is on a mission to transform how manufacturers work, and Customer Success is the engine that drives value realization and growth at...  ...this is an unparalleled opportunity to shape the future of a global manufacturing technology platform. What You Will Do Lead... 
    Temporary work
    Work at office

    CADDi

    Chicago, IL
    more than 2 months ago
  • $140k - $235k

     ...build a career and contribute to our shared success. This includes attracting and developing...  ...and rewarding performance, and supporting our teammates’ physical, emotional, and...  ...valuable financial solutions to complex Global Commercial Banking clients and prospects... 
    Full time
    Work experience placement
    Work at office
    Local area
    Flexible hours
    Shift work
    Day shift

    Bank of America

    Chicago, IL
    5 days ago
  • $140k - $235k

     ...attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and...  ....At Bank of America, you can build a successful career with opportunities to learn, grow...  ...for-Profit (HENFP) business—part of the Global Commercial Bank—and play a leading role... 
    Full time
    Work experience placement
    Work at office
    Local area
    Shift work
    Day shift

    Bank of America

    Chicago, IL
    2 days ago
  • The Community Solution Education System is seeking a Global Engagement Manager to coordinate and promote international recruitment and engagement across a wide range of channels. The role drives leads, inquiries, and applications while working with recruitment partners... 
    Remote job

    The Community Solution Education System

    Chicago, IL
    16 hours ago
  •  ...operations against potential catastrophes. Role Overview KatRisk is looking for an experienced and client-focused Head of Customer Success to own and lead the customer success function. This is a hands-on customer facing role - you'll be the primary driver of... 
    Remote work

    KatRisk LLC

    Chicago, IL
    4 days ago
  • Who Are We?Taking care of our customers, our communities and each...  ...Openings1What Is the Opportunity?Global Insurance provides tailored...  ...contribute to the profitability and success of Travelers.What Will You Do...  ...and other resources to support your daily life needs.Volunteer... 
    Full time
    Local area

    The Travelers Indemnity Company

    Chicago, IL
    2 days ago
  •  ...Flavours Group that has a requirement for a Global Key Account Director. The business is a...  ...leader that can create and drive the customer strategy to maximise sales growth and margin...  ...this in mind, it is critical that the successful candidate has a natural flair for P&L... 
    Full time

    QLM Search

    Chicago, IL
    5 days ago
  • $170k - $210k

     ...Leadership Advisory Services Practice. This strategic role involves partnering with global LAS leadership to enhance client engagement and drive business development initiatives. The successful candidate will identify opportunities and translate practice priorities into... 

    Spencer Stuart

    Chicago, IL
    2 days ago
  • Gartner is seeking a Client Director to set and execute strategy for global or major regional accounts with substantial revenue impact. You will own a sales quota, focus on client value delivery, retention, and new business growth across multi-location enterprises. Responsibilities... 

    Gartner

    Chicago, IL
    4 days ago
  • $100k - $110k

     ...you will lead a team of Client Success Managers and oversee account...  ...on Retail Media, while also supporting Paid Search and Paid Social....  ...of our solutions according to customer needs and objectives Communicate...  ...Our full DE&I commitment and global framework can be viewed on... 
    Work at office
    Work from home
    Home office

    Skai

    Chicago, IL
    1 day ago
  • Field Engagement Director, Global Accounts Program 3 days ago Be...  ...when it’s needed. This model supports real‑time problem‑solving, stronger...  ...the infrastructure for success, ensuring strategic alignment...  ...significant growth and deep customer adoption within the global account... 
    Full time
    Work at office

    Palo Alto Networks

    Chicago, IL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Head of Customer Success & Support. Be the first to apply!