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Project Manager / Customer Success Manager

$60k - $70k

Integrated Media Services

  • Starting Salary: $60,000 - $70,000
  • Position is Hybrid - must be willing to commute to Manalapan, NJ

Looking to connect with a company that values your individuality and rewards performance? 

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

Then we'd love to hear from you! Here at Integrated Media Services, we are currently looking for a Project Manager who enjoys being involved in multiple projects and wants to make a sizeable impact on several areas of the business. Our leadership team will work with you to be the very best that you can be. 

Media Services is a multi-media healthcare marketing company focused in the Dental sector. Our brands include Dental Product Shopper, Dental Learning, DentalXP, DOCS Education, RAMP Digital Marketing, and Viviosites. Based in Manalapan, NJ, we create custom marketing solutions for some of the biggest companies in the world including Colgate, Procter & Gamble, Phillips, and 3M, just to name a few.

Our Core Values:

  • Can-Do Attitude 
  • Enthusiasm 
  • Always do the right thing 
  • No Drama 
  • Loyalty

Role Description

Project Managers are responsible for bringing all aspects of our Marketing & Sales projects to life. They ensure that all deliverables align with the scope and budget outlined in the SOW or contract, while keeping clients satisfied through clear communication and exceptional service. In addition, they continuously drive process improvements and manage client expectations to achieve successful outcomes.

Responsibilities:

  • Manage all facets of assigned projects to ensure on-time delivery, budget compliance, and client satisfaction.
  • Lead project kick-off ("onboarding") meetings to align stakeholders, establish timelines, and define roles, deliverables, and deadlines.
  • Conduct regular status meetings, maintaining and distributing project tracking reports for both internal and external stakeholders; proactively communicate milestone risks or scope changes.
  • Oversee project flow across content, editorial, production, digital, and email teams, ensuring seamless collaboration and clear communication.
  • Provide project updates and deliverable details to team members, ensuring alignment with client requirements and evolving project scope.
  • Implement and manage digital deliverables through content management systems and other tools.
  • Conduct quality reviews of deliverables to ensure accuracy, consistency, and compliance with project specifications.
  • Monitor and track project revenue, coordinating with Accounting to update budgets and financial records as needed.
  • Manage digital components of project deliverables, including email deployments, digital assets, and document postings.
  • Document processes and contribute to the creation of Standard Operating Procedures (SOPs).
  • Participate in training and professional development opportunities to continuously grow skills.
  • Support additional projects and initiatives as assigned. 
  • Participate in on-going training and development programs. 

WE OFFER:

  • Health, Dental, and Vision Benefits 
  • Paid time-off
  • Paid Holidays
  • 401 (k) and Profit Sharing 

Integrated Media Solutions is an Equal Opportunity Employer (EOE) and takes great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability, or veteran status.

Interested? xhyhwjd

  • Please attach a current resume and a cover letter explaining why you would be a good fit for the job. Please include the title of the position you are applying for and your salary requirements. 
  • Starting Salary: $60,000 - $70,000
Vacancy posted 2 days ago
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